I was traveling over an hour away from home, and near the end of the day, and noticed a burning smell from one of my wheels. Paul squeezed me in, was super knowledgeable, diagnosed the issue quickly, and even showed me damaged parts. He carefully explained the challenges in getting the new parts quickly, but bent over backwards to minimizes my costs and make it the best experience for me -- including providing me with a free loaner vehicle over the weekend. I have owned Chevy/GM vehicles all my life and have been to numerous dealerships, and hands down this was the best experience I have ever had! I would be willing to drive over an hour just to have my car serviced here. Thank-you Paul!