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Autosport Chevrolet - Service Center

4.9

235 Lifetime Service Reviews

412 Route 46 West, Hackettstown, New Jersey 07840

235 Reviews of Autosport Chevrolet - Service Center

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November 13, 2018

"BEST SERVICE DEPARTMENT EVER!"

- Jilli0naire

Paul went above and beyond for me and he does everytime! I went in with my Subaru unsure of what was wrong and he assured me they’d take care of the car immediately. He gave me a price and part breakdown of what I should prioritize and explained everything perfectly. I will be back time and time again specially for him and their customer service they provide! 10/10!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shenna Hersch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Sigler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Autosport Chevrolet responded

Thank you for the five star review, Jill. We appreciate you taking the time to review us. We are so happy to hear that you enjoyed your experience with us here at Autosport Chevrolet. Our service team is top notch here. Call us if you have any other questions or concerns.

November 09, 2018

"Fast efficient service, very thorough "

- Phil

Great service dept. comfortable waiting room, bathroom very clean, water, coffee, and snacks available. Everyone from service personnel to sales personnel very friendly and helpful.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shenna Hersch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The vehicle washing team
Nov 14, 2018 -

Autosport Chevrolet responded

Thank you for the five star review, Phil. We are happy to hear that you enjoyed your experience with us. We look forward to seeing you for service in the future.

November 02, 2018

"Excellent Service"

- dennis leonard

I brought my car in without an appointment and they said no problem and got me in and out in under an hour. Oil change, tire rotation and multi point inspection. Matt was great and worked hard to meet my needs. Really appreciate his and their efforts.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Autosport Chevrolet responded

Thank you for the five star review, Dennis. We are so thrilled to hear that you enjoyed your experience with us. Our service team tries to make each customer visit as quick as possible. We are happy to see you noticed. We look forward to seeing you in the future!

November 01, 2018

"Shenna Rocks!"

- nworth

I had a situation where my water pump blew on a 2012 Equinox. And there was a possibility that damage might have been done to the engine as well. Shenna Hersh, the Assistant Service Manager at Autosport, skillfully explained what needed to be done, what the variables might be in the event of further damage, what the timetable was for each, and the cost. She really knew her stuff and knew how to communicate it.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shenna Hersch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Autosport Chevrolet responded

Thank you for taking the time to leave us a five star review. We are happy to hear that your service experience went smoothly with us. We look forward to seeing you in the future.

October 10, 2018

"35000 mile service"

- Esfoad

Went for the oil change and had the HVAC system cleaned and replaced the cabin filter. I was able to wait for this and it took a little over an hour. They washed the car and the price was very fair. The waiting area was clean, they had free wifi, they had fresh coffee and snacks. I was very impressed.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Autosport Chevrolet responded

Thank you so much for sharing your great Autosport experience with Matt and the Service Team from Autosport Chevrolet! The team works very hard to ensure our clients' needs are handled in a timely and professional manner and it sounds like we were able to provide such an experience for you. Thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

October 10, 2018

"friendly efficient service"

- Steve2014

I am a regular customer at Autosport and have always found the service to be fair and honest. My most recent 2 visits were handled by Paul Sigler. Paul was and is friendly, caring and knowledgeable. and I felt he actually cared about resolving the issue. He is pleasant to work with and I feel that he is great example of the way customer service should be handled. Thank you Paul.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sigler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Autosport Chevrolet responded

Thank you so much for sharing your great Autosport experience with Paul and the Service Team from Autosport Chevrolet! It always means a great deal to have our clients speak so highly of our team and I am sure Paul will greatly appreciate all of your kind words about him, thank you for that. We look forward to being there for you in the future for any of your vehicle needs and we thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

October 09, 2018

"very satisfied"

- Brennan17

very up front with you and explained everything they did to my car and it was all under warranty. Did not try to tell me other things were wrong and needed fixed for no reason!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Autosport Chevrolet responded

Thank you so much for sharing your great Autosport experience with Matt and the Service Team from Autosport Chevrolet! We believe in being both transparent and professional and we are glad that you appreciated that in your experience with us. We look forward to being there for you in the future for any of your vehicle needs. Thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

October 05, 2018

"THE SERVICE MANAGER MATT IS THE BEST I HAVE EVER DEALT WITH"

- MASCOFFEE

Matt Salayko the manager of the service dept, was hands down the best and most helpful i have ever come across in all my years of getting service at any dealership. I own a business with a fleet of vehicles, and i fell very comfortable and confident letting Matt handle all my service needs. Finally A SERVICE WRITER I CAN TRUST!!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Autosport Chevrolet responded

Thank you so much for sharing all of your kind words about Matt and the Service Team from Autosport Chevrolet! It means a great deal to us to have our clients speak so highly of our team and I am sure Matt will be thrilled to hear how much you enjoy working with him. We look forward to being there for you in the future for any of your vehicle needs. Thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

October 04, 2018

"Paul Sigler is AWESOME!"

- BrakeBurner

I was traveling over an hour away from home, and near the end of the day, and noticed a burning smell from one of my wheels. Paul squeezed me in, was super knowledgeable, diagnosed the issue quickly, and even showed me damaged parts. He carefully explained the challenges in getting the new parts quickly, but bent over backwards to minimizes my costs and make it the best experience for me -- including providing me with a free loaner vehicle over the weekend. I have owned Chevy/GM vehicles all my life and have been to numerous dealerships, and hands down this was the best experience I have ever had! I would be willing to drive over an hour just to have my car serviced here. Thank-you Paul!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sigler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Autosport Chevrolet responded

Thank you so much for sharing your great experience with Paul and the Service Team from Autosport Chevrolet! It always means a great deal to have our clients speak so highly of our team, and we are always striving to provide a client with the best experience they have ever had. We are thrilled to hear you let us know that we did! Thank you for choosing The Autosport Group and we thank you for being a valued member of the Autosport family! Thank You, Steven Lustig Vice President The Autosport Group

September 22, 2018

"service"

- 522546go

excellent service and Matt was great. i got a quote on tires and will be back soon for 30000 mile service and those tires. thanks

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Salayko
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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