Autostar Subaru of Silverthorne

I believe Thomas is my representative There is very poor communication from your service representative. It is very difficult to reach anyone in service. I text and call and can’t get through to poor communication from your service representative. It is very difficult to reach anyone in service. I text and call and can’t get through to anyone This has Consistent problem for years and it’s never been fixed even with the new ownership When I asked to speak with the manager the person who answers the phone in the sales side, just transfers me to service, which quite honestly isn’t helpful If we’re spending thousands of dollars, I expect good customer service from a competent person More

Service was good. !!Robert was great! No loaner was terrible- this is the second time and of 2x where there is no loaner. !!Robert was great! No loaner was terrible- this is the second time and of 2x where there is no loaner. More

They were quick about the follow up visit after not being able to finish the first time since mechanics left at 4:30, although they were open till 5. able to finish the first time since mechanics left at 4:30, although they were open till 5. More

Very helpful and friendly staff. I would not hesitate to do business there again. Problem fixed in timely matter. I would not hesitate to do business there again. Problem fixed in timely matter. More

My car was delivered dirty. Didn’t receive $100 to clean it myself. No instructions from the delivery guy. He had been eating and drinking in the car. My son was the one that Didn’t receive $100 to clean it myself. No instructions from the delivery guy. He had been eating and drinking in the car. My son was the one that felt with your staff. I only felt with delivery More

Dan was super great. He really helps customers out and gets things done. Without him the experience would have been much different. Dan is the man with all the informatio He really helps customers out and gets things done. Without him the experience would have been much different. Dan is the man with all the information you need to know 💖 More

Brad was great. My experience with scheduling an appointment and then changing it was horrible. My experience with scheduling an appointment and then changing it was horrible. More

Rhett is very knowledgeable and helped us figure out which car we needed. We will be back! which car we needed. We will be back! More

Robert was very professional and communicative during my visit. The service on my vehicle was quick and everyone was friendly. visit. The service on my vehicle was quick and everyone was friendly. More

Brad was great and welcomed us to the service area - our first!! Work was completed on time which allowed us to stick to our day plans. first!! Work was completed on time which allowed us to stick to our day plans. More