Aventura Chrysler Jeep Dodge Ram - Service Center

Exelent customer service, Juan was very helpful and knowledgeable, in and out , service like that makes you want to take good care of your car even more knowledgeable, in and out , service like that makes you want to take good care of your car even more More

The dealership never answers the phone. Literally, after they forward you to someone two or three times who doesn’t answer, they will just not answer your call again no matter what. You hav Literally, after they forward you to someone two or three times who doesn’t answer, they will just not answer your call again no matter what. You have to go up there for them to pretend it was an accident. When you call, instead of them looking up your car by your name or license plate, they ask for your service advisor whom you my once and probably didn’t give you a card. The service advisor will not call to follow up and will not email you a pdf of your estimate. This dealership does not make it easy on you at all. I didn’t even get my car cleaned during my last visit although they had me waiting two weeks without proper communication. I spoke with the manager and low and behold it happens again. Edward was nice and friendly but was unhelpful with sending me my estimate by email as a pdf and he never answered the phone. Juan Rivera was rude and returned my car a week late without it being cleaned or anything. More

I have called a couple of times already the fact of the check engine light went on and my advisor has not gotten back to me. check engine light went on and my advisor has not gotten back to me. More

Roberto messed up the order for my replacement (I was under warranty) and i never got the radio. Camilo was very helpful in getting my car radio replaced At no charged by working with Mr. Steve Stander f under warranty) and i never got the radio. Camilo was very helpful in getting my car radio replaced At no charged by working with Mr. Steve Stander from Chrysler headquarters. More

Had issues at another garage and have been bringing my Jeep to Aventura Chrysler Jeep Dodge Ram since then. Great Service by Mark and his team. Jeep to Aventura Chrysler Jeep Dodge Ram since then. Great Service by Mark and his team. More

Awesome service to the clients. The new look on the lobby it’s beautiful! Thanks The new look on the lobby it’s beautiful! Thanks More

Edward Santiago is the man! He always takes care of my TRX and I will keep doing business there as long as Eddie is my advisor. He is always responsive to my texts and always an He always takes care of my TRX and I will keep doing business there as long as Eddie is my advisor. He is always responsive to my texts and always answers my questions and concerns. More

Everything was easy from start to end and Shannon was extremely professional and knowledgeable with every question I had extremely professional and knowledgeable with every question I had More

When I show up to get my car serviced Robert is always outside waiting to great me. He gives me an estimated time my car will be done which is always on point. My car always comes out cleaner than when it outside waiting to great me. He gives me an estimated time my car will be done which is always on point. My car always comes out cleaner than when it when it. And the service is the best. I never have a problem and I only trust my car here. More

Shannon and Liz are great, they deserve a raise, or payed vacations. I wish sales was as good. payed vacations. I wish sales was as good. More