Aventura Chrysler Jeep Dodge Ram - Service Center

0 help, no loaner. You can not ethically deny somebody a loaner on a brand new car with 5k miles that’s under warranty. Ridiculous You can not ethically deny somebody a loaner on a brand new car with 5k miles that’s under warranty. Ridiculous More

Eddy and Julio are very helpful! Finally some humanity in a dealer , I’m glad Finally some humanity in a dealer , I’m glad More

Great service, Juan was very attentive and helpful. Thanks hope next is with the same person. Thanks hope next is with the same person. More

Great service provided. Fast, accurate and clean. The service technician really spent their time to let me know the issues with my car and the steps taken by the shop to fix Fast, accurate and clean. The service technician really spent their time to let me know the issues with my car and the steps taken by the shop to fix it. Highly recommend. More

Juan Rivera was wonderful to do business with and a helpful employee. Vehicle was serviced in the amount of time he quoted. Staff is very friendly at this dealership! helpful employee. Vehicle was serviced in the amount of time he quoted. Staff is very friendly at this dealership! More

The reception was nice they said it’s going to take like four hours I come back after four hours like I was ready four hours I come back after four hours like I was ready More

Great service. Didn’t wait too long and my car was returned clean and washed Didn’t wait too long and my car was returned clean and washed More

Poor organisation of the internal processes (2 to 2,5 hrs for an oil change?). I made an appointment for 11:00am - showing up on time, they told me the car won’t be ready before 1:00pm. When pointing out th for an oil change?). I made an appointment for 11:00am - showing up on time, they told me the car won’t be ready before 1:00pm. When pointing out that I had made an appointment, I was told to pick an earlier time next time. “If you come later in the day, all things take longer.” How ridiculous is that? Furthermore, the operation is a rip off (their own voucher from the website was not accepted). When checking in, I presented them their own voucher from their webpage on the internet. That would have been 59.99USD for a an oil change plus a multi point inspection. They DID NOT accept their own voucher. Instead they pointed out that this voucher wouldn’t work with my car. Despite the fact, that the voucher on their webpage was exactly for my make & model. They for sure have not the friendliest of service. I will spare you my experience with the sheer ignorant arrogance of the service personnel. I’m from California, and used to mediocre service - but this was over the top bad.…and I will for sure not come back!!! More

The service has improved a lot. It looks much better with the remodeling they did. It looks much better with the remodeling they did. More

This dealership is amazing. Great service. Amazing staff. Did everything in the certain time frame that they gave us. Great service. Amazing staff. Did everything in the certain time frame that they gave us. More