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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,522 Reviews
Call Service Center (305) 493-5000

1,522 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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July 14, 2022

The service was excellent. The service advisor, Juan Rivera, was outstanding. Polite, thorough, and considerate of my time. I've been having my cars serviced there for years More

by jarrettwolfpersonal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
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Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 14, 2022

GREAT CUSTOMER ATTENTION. BOTH ROBERTO ORTIZ IN SERVICE AND WALTER ROMAN IN SALE HAVE HELPED ME IN EVERYTHING REFERRED TO MY VEHICLE. More

by david.impelluso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERTO ORTIZ
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Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

Fraudulent. Absolutely despicable. Not accredited by the BBB. Manipulative. Took advantage of me. Stay far far away. More

by JINGERSANTOS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Stern
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

That you for your feedback, Jinger. Our team have been given your contribution and will be contacting you to see how best we can assist you. Enjoy your day.

Jul 14, 2022 -

JINGERSANTOS responded

Please review camera footage of me getting kicked out of the dealership. “Take your key, take your debit card, those are your property, leave this is a place of business, it’s already done, we can put the loan wherever we want” Please understand I was a pre approved buyer whom only wanted Bank of America and now I’m obligated to this Ally bank and will now have to refinance this at a higher rate because they fully DID NOT USE MY PREFERRED LENDER I already had an inquiry that could be modified yet they deliberately shopped my loan. The upcharged invoice included things I didn’t want and they mislead you to say “it comes with the car” This is fraud. Understand I will contact ally and inform them of this fraudulent obligation. Understand I will contact the attorney general to report. They will investigate. Understand I will report the complaint to the DMV whom oversees the dealers license of the business. I will make a complaint to the DBPR about Aventura CJD LLC. This should have never happened to me. I don’t want any other ppl to go though this.

July 14, 2022

Perfect service, I would really recommend any family member or friends to go there! amazing service! More

by fgiulia109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Paul Hernandez, Abraham Caballero, George Santiago, Manny Torres, Lili Del Cueto, Elliott Torres
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Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 13, 2022

great service, very good customer service and very fast service, without a doubt the best place More

by diazkatherine0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jul 14, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 12, 2022

My service advisor was amazing! His name was Julio Nino and not only was he very knowledgeable, but he was very helpful! More

by sergioperez315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino, Julio, Lili Del Cueto
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Jul 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 12, 2022

Customer service rep Shannon was awesome. Not even kidding, I’ve had so many bad experiences with most dealership service. Completely different experience with my first time going to Aventura More

by chrisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McDonald
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Jul 12, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 11, 2022

Shannon McDonald was very helpful , i need to return for car service but looks like all the mechanics are really busy and it takes 2 weeks for diagnostic, it seems a lot More

by MGIROTTO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon MacDonald
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Jul 11, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 11, 2022

Excellent service, polite, helpful staff. Above and beyond service. Very quick. Clean office. I am very satisfied More

by ka.skippingstones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Jul 11, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 07, 2022

Shannon is a great advisor and took care of me well. Service on my car went fast More

by emie_emile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jul 08, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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