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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.2
1,501 Reviews

1,501 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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June 29, 2022

I was assisted by Juan Rivera who was super. He made me feel welcome, he understood what kind of service I wanted for my car. The customer service is excellent. More

by jtreynafarje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
Jun 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 28, 2022

$85 for a simple oil change. Lot of hidden fees not up front about it More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Padraja
Jun 28, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 28, 2022

Julio Nino is my service advisor and a great one at that. Also very polite and takes the time to address any concerns I have. I usually get my vehicle back the same day and if I do not I get plenty of More

by KIMSMOBILEDETAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nino
Jun 28, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 28, 2022

My second time at this repair shop and I'm getting 5 star service.. im very impressed with how Eddie taking care of people More

by BESTSELLER822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie , David Morias, Luis Padraja, Paul Hernandez, Abraham Caballero, George Santiago, Lili Del Cueto, Elliott Torres
Jun 28, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 27, 2022

The service advisor was very knowledgeable about my vehicle and advised me accordingly regarding the best way to go about maintaining the tires on my vehicle, and preventative maintenance. More

by iudoye05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nino
Jun 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2022

I had to follow up on service status many times by phone. They only gave me a review of my car after +2 weeks More

by ezesinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Jun 27, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 24, 2022

Excellent service representative, excellent finance dept. I would recommend this dealership to my friends in the area. More

by ROCHELLEGM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kathleen in service dept
Jun 24, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 24, 2022

Quick and super easy to make appointment. Took about an hour but then was on my way. Appreciated the prompt response More

by Anla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rivera
Jun 24, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 24, 2022

The people answering the phone are horrible. My car was there for over 2 weeks. When I called tocheck on the progress I wan never able to speak to my service advisor who was with customers. Th More

by drskravitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roberto
Jun 24, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@aventuracjdr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jun 24, 2022 -

drskravitz responded

Gene kravitz drskravitz@aol.com

June 24, 2022

That dealership is a good place to take your car they have good mechanics and good prices. More

by seraphin772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio nino, David Morias
Jun 24, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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