Aventura Chrysler Jeep Dodge Ram - Service Center

No follow up from Robert. We have to actually go to dealer for information. Auto went in for a transmission code. Auto has mopar warranty. Paid 100 deductible. Car returned the following week for the s dealer for information. Auto went in for a transmission code. Auto has mopar warranty. Paid 100 deductible. Car returned the following week for the same code. No follow up given as to when parts were ordered or will arrive. No rental offered even though it should be provided by extended warranty. Will go to Miami lakes in the future More

Long wait, lack of attention to basic service needs.. Went for basic maintenance service,, oil change. Fluids and tire pressure not checked during visit- disappointing. Went for basic maintenance service,, oil change. Fluids and tire pressure not checked during visit- disappointing. More

I was told my recall update would take 45 minutes, it was scheduled Then I was told it would take over 4 hours once I arrived I had a problem with my key fob, I was told it had to be ordered and I’d be scheduled Then I was told it would take over 4 hours once I arrived I had a problem with my key fob, I was told it had to be ordered and I’d be contacted I still haven’t been More

We are very happy with the attention we receive where we have solved the problem of our vehicle and cleared many doubts. Excelente atención al cliente. have solved the problem of our vehicle and cleared many doubts. Excelente atención al cliente. More

Super nice and fix the problem fast and very responsive I would recommend anyone to go there to get there service done thank you so would recommend anyone to go there to get there service done thank you so More

Service writer (Chris Brown) was good and tried to Service writer (Chris Brown) was good and tried to mitigate issues with the service manager.(Art) Damaged parts during the repair and tried to hide Service writer (Chris Brown) was good and tried to mitigate issues with the service manager.(Art) Damaged parts during the repair and tried to hide the fact that they replaced new parts without authorization. Art the service manager was ok for the first 3 years, then something happened and he became an xxx. Most of the time no one picks up the phone and can’t reach anyone. 2017 Dodge Viper More

took veh in for oil change ,advisor said it needed motor mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which were not needed More

they perform a oil change on my truck did not clean the area give it back dirty It was very clean went i got to the dealer area give it back dirty It was very clean went i got to the dealer More

Long Wait, while my car was outside finished. Took several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. More