Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,623 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
I received a text that my car was ready. I went to the cashier and she told me that no keys for me. I wait 5 minutes later and ask for my key and she was in a conversation. And she told me I went to the cashier and she told me that no keys for me. I wait 5 minutes later and ask for my key and she was in a conversation. And she told me that my car was not ready. I saw my key next to her . I said this is my key and she told me I’m sorry. This is the second time with the same issue. Bad customer service. More
Typical dealer service department stuff. No appointments, always trying to sell you more work and services you don’t need, and they somehow have lost all the records on my vehicle for the la No appointments, always trying to sell you more work and services you don’t need, and they somehow have lost all the records on my vehicle for the last six years…. So they aren’t great. More
The Roberto Ortiz services adviser try to rip me off all the time...in services. I bought my car there and the warranty and he keep try to make me pay for thing that is on the warranty. The mechanic service the time...in services. I bought my car there and the warranty and he keep try to make me pay for thing that is on the warranty. The mechanic services, so far my car is working. More
The service dept. has completely turned around since my last visit. I was extremely satisfied and impressed on the changes of the customer experience. Camilo and Juan has completely turned around since my last visit. I was extremely satisfied and impressed on the changes of the customer experience. Camilo and Juan were excellent. More
Great service clean atmosphere very helpful excellent customer service no complaints team mopar all day customer service no complaints team mopar all day More
everyone is great there. they gets the job done.my jeep runs very good.i been going there for along time. they gets the job done.my jeep runs very good.i been going there for along time. More
The service advisor Juan Rivera was very professional and courteous. He took my van in for a oil change, and kept me informed of the status. Juan offered me a bottle of water while I waited. I didn't have a courteous. He took my van in for a oil change, and kept me informed of the status. Juan offered me a bottle of water while I waited. I didn't have a appointment and it was Mother's Day weekend so I wasn't sure he could fit me in. Juan said no worries and got my keys and asked me to wait in the lounge area. When I got my van back it had been washed and I was so surprised. Juan made me feel like he really appreciated my business. More
My service advisor, Roberto Ortiz, efficiently expedited the service on my Jeep Grand Cherokee Summit and completed the recommended service in one day. He kept me informed and was very helpful in the proces the service on my Jeep Grand Cherokee Summit and completed the recommended service in one day. He kept me informed and was very helpful in the process More