Aventura Chrysler Jeep Dodge Ram - Service Center

I purchased this 2919 certified Pacifica in October with salesman Guillermo Martinez who took lots of time explaining how this smart car works. Michael Katz helped understand what features I should purchas salesman Guillermo Martinez who took lots of time explaining how this smart car works. Michael Katz helped understand what features I should purchase knowing I need to purchase this car on a retired teachers income and my service manager, Sebastian Vallejo made certain I had an immediate appointment once the gas cap replacement arrived. Excellent service More

The service was amazing I was in and out. They made my experience super smooth. experience super smooth. More

Great work and despite the number of people requesting service to their vehicles, the line moved surprisingly well. service to their vehicles, the line moved surprisingly well. More

Excellent job, they did a very professional job, they were on schedule, and took care of my jeep were on schedule, and took care of my jeep More

They fixed my car in less time than what they promise. My car now it is working perfectly car now it is working perfectly More

My car has had 4 service calls this month and the dealership is not able to solve the problem. They have just finally given us a rental. I am not comfortable to drive this car any longer. dealership is not able to solve the problem. They have just finally given us a rental. I am not comfortable to drive this car any longer. More

My repairs started July 7th 2021 with Robert 3times in to fix my air charged me $1,460.00 to replace my brakes at 38,000 miles fraud commissioner! Took up 3 months of time to get my air conditioner right I h fix my air charged me $1,460.00 to replace my brakes at 38,000 miles fraud commissioner! Took up 3 months of time to get my air conditioner right I had the where with it all to keep my rental the first time on the ac repair was going to send me on my way the day before my daughters wedding in hair make up and gown in 104 degree Temperature Doesn’t check the work after it comes out of the garage I think it’s time for him to retire or at least Be reprimanded! Second was Sebastian another loser He was my oil gasket whatever it’s called sat there straight in my face and showed me in black-and-white that it wasn’t covered by my extended Mopar warranty that I purchased said it’s gonna be another $1160 out of pocket the Mopar denied the claim I called Mopar and he never even called it into them Mopar rocks he’s another one that should be reprimanded ! After I called Mopar myself I went in there and he kept showing me the paper that it was gonna be another $1160 I said you lousy liar you never even called my Mopar I had him call and put them on speaker and sure enough another lying piece of xxxx maybe it’s because I’m a woman and They think I’m stupid I am a yale university graduategbusinesswoman I run a corporation I told all the ladies in the waiting room maybe it’s a sexist thing that they’re playing there I don’t know they better wake up! My business I was always taught to treat people the way you want to be treated it’s in the Bible as well do you want to others as you would have them do unto you! very bad reflection on your dealership! But I must say hi temperature sensor went off and I was lucky enough to get Edward Santiago !But I must say hi temperature sensor went off and I was lucky enough to get Edward Santiago a young honest thorough young man he should be The head of your service department you really need some Youngblood in there that do the honest right thing For your customers my temperature sensor went off he was also the young man reprogram my radio because Robert initially on the AC didn’t know how to do it and my voice command hooking my cell phone up to the car on my initial AC repair ! I don’t want a new car I bought that from a retired corporate Chrysler gentlemen and Miami Lakes Auto may he was tired of playing golf so he started working part time at Miami Lakes Auto mall to pass the day my father may he Rest In Peace Was bugging him that his daughter needed a new car my last one was a white minivan sport Chrysler the gentleman went out of his way with my father and his nurse at 93 years old to come to our business and he picked me up for a test drive I’ll never forget it my father was only able to enjoy it for five months he passed away I am never going to sell that car it was always my dream car white with buckskin interior all the bells and whistle‘s now I have a six-year-old grandson and soon I will be taking him and his friends to their soccer games and other events and it’s also great for hauling all the seats fold down flat if needed it has everything I want You should never have discontinued it! It Is also a piece of my father his last grand gesture for me before he left this earth I had a kidney transplant two years ago became very tough around the edges Anyway make sure Eddie get some kudos for this review that’s what you need in your dealership a fine young gentleman like him merry Christmas and I wish you and the entire Chrysler family happy holidays I’m good health IAnyway make sure Eddie gets some kudos for this review that’s what you need in your dealership a fine young gentleman like him merry Christmas and I wish you and the entire Chrysler family happy holidays And especially good health Prosperity and stay safe against this awful virus! Signing off Lisa Marie DiRaimondo born 12/25:1959 you can just call me Jesus and don’t ever let anybody steal your joy I never sweat the small stuff my father told me that he would always say this is in cancer were talking about gives you a lot of perspective doesn’t it donate to Saint Jude‘s hospital my number one charity More

The service is very good, fast, careful and the people very helpful and nice t very helpful and nice t More

I told them about a noise that my car was making when I came in for an oil change and a tire rotation and they didn’t even bother to look at it they told me I would need to schedule another appointment it came in for an oil change and a tire rotation and they didn’t even bother to look at it they told me I would need to schedule another appointment it didn’t make any sense I was already there for an hour and a half More

Thank you very much for the good service and the friendly treatment of the entire staff! treatment of the entire staff! More