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Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
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September 22, 2021
At my 1st time service, found out the incorrect information was given to me at the time of purchase of my Pacifica. Unhappy with the dishonesty in the service dept. Will not be returning to this information was given to me at the time of purchase of my Pacifica. Unhappy with the dishonesty in the service dept. Will not be returning to this location! More
by bnieto2627
Verified CustomerEmployees Worked With
Juan V
September 16, 2021
The service was not performed truck dropped of as per appointment but nothing was done while truck was there all day Service tech lied about things done lied about getting things completed Talk to serv appointment but nothing was done while truck was there all day Service tech lied about things done lied about getting things completed Talk to service manager he knows More
by GARYCFAYER
Employees Worked With
Eduardo. Terrible
September 14, 2021
I bough 4 new tires for my pickup and the next day one of the valves get broken. That valve was changed at no charge. The next day the other valve also get broken and they tried to charge for that valve. At the valves get broken. That valve was changed at no charge. The next day the other valve also get broken and they tried to charge for that valve. At the end I wasn’t charged. Thanks for that. The valves were 3 years in the old tires without problem. I do believe were damaged when the dealership dismounted the tires. I’m not an expert on tires but yes, I strongly believe it’s the shopping responsibility. Otherwise, they are good and decent people but I don’t feel happy with the experience. I’ll continue with them and will be more cautious the next time. Thanks Carlos Roig More
by CARLOSROIGMD
Employees Worked With
None in particular
September 11, 2021
Had appointment today, Saturday 9/10/21 at3pm. I see the Had appointment today, Saturday 9/10/21 at 3pm. I see the service rep. Initials E.S.. Tell him, “sir, i have a 3pm appointment”. He nonchalantly says Had appointment today, Saturday 9/10/21 at 3pm. I see the service rep. Initials E.S.. Tell him, “sir, i have a 3pm appointment”. He nonchalantly says “we can’t see you”, i say what do you mean you can’t see me? I have an appointment. Rep. Says, “well we had too many walk-ins”. I say, well that was the purpose of my appointment! Rep. Says “well she shouldn’t have scheduled you an appointment at 3pm”. There you have it. Just like that. After over a half hour drive with an appointment. Over half hour drive back home for nothing. Are you @!# kidding me!!!??? More
by BigAl
Employees Worked With
Eduardo Santiago
September 09, 2021
Although my initial issues were not taken care of, the manager made sure I left feeling like the most valuable client. I appreciated the professionalism. manager made sure I left feeling like the most valuable client. I appreciated the professionalism. More
by sweet_tbab
Employees Worked With
Camillio
