Aventura Chrysler Jeep Dodge Ram - Service Center

No follow up from Robert. We have to actually go to dealer for information. Auto went in for a transmission code. Auto has mopar warranty. Paid 100 deductible. Car returned the following week for the s dealer for information. Auto went in for a transmission code. Auto has mopar warranty. Paid 100 deductible. Car returned the following week for the same code. No follow up given as to when parts were ordered or will arrive. No rental offered even though it should be provided by extended warranty. Will go to Miami lakes in the future More

Long wait, lack of attention to basic service needs.. Went for basic maintenance service,, oil change. Fluids and tire pressure not checked during visit- disappointing. Went for basic maintenance service,, oil change. Fluids and tire pressure not checked during visit- disappointing. More

I was told my recall update would take 45 minutes, it was scheduled Then I was told it would take over 4 hours once I arrived I had a problem with my key fob, I was told it had to be ordered and I’d be scheduled Then I was told it would take over 4 hours once I arrived I had a problem with my key fob, I was told it had to be ordered and I’d be contacted I still haven’t been More

took veh in for oil change ,advisor said it needed motor mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which mounts charge 1400.00 problem was a recall problem not mounts which after complaining was fix. still out of funds for replacement mounts which were not needed More

Super nice and fix the problem fast and very responsive I would recommend anyone to go there to get there service done thank you so would recommend anyone to go there to get there service done thank you so More

they perform a oil change on my truck did not clean the area give it back dirty It was very clean went i got to the dealer area give it back dirty It was very clean went i got to the dealer More

Long Wait, while my car was outside finished. Took several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. several minutes to simply apply coupon to bill. Not Friendly service for such a long wait.. More

The steering was blocking and the technician reported that it was a tire and alignment problem, he made me spend $ 950 and I continued with the same problem, I decided to take the van to PLANET DODGE and that it was a tire and alignment problem, he made me spend $ 950 and I continued with the same problem, I decided to take the van to PLANET DODGE and there they fixed the problem, it was the steering pinion, They changed it and the matter was fixed. La direccion se estaba bloqueando y el tecnico informo que era problema de las llantas y alineacion, me hizo gastar $950 y seguia con el mismo problema, decidi llevar la van a Planet Dodge y alla me arreglaron el problema, era el piñon de la direccion, lo cambiaron y asunto arreglado. More

The service department isn’t professional or efficient. They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it They’re muggers with false diagnoses. I will never come back again. It is not worthy. Not recommend it More