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Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,631 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,631 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
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September 18, 2025
The customer service is amazing. What's more impressive the staff knows me by name. They greet me "Hello Mrs. Sampson how may we help you today. I love that. Oil changes I'm in and What's more impressive the staff knows me by name. They greet me "Hello Mrs. Sampson how may we help you today. I love that. Oil changes I'm in and out. Eduardo is the best. More
by BERNIEC111
Verified CustomerEmployees Worked With
Eduardo Rodriguez always 5 stars!
September 18, 2025
This was my first time using the dealer for service. The experience was great from pulling up to pick up my vehicle after the service was completed. The experience was great from pulling up to pick up my vehicle after the service was completed. More
by CHARLES.E.SMITH
Employees Worked With
September 17, 2025
4!days for a diagnosis seems like 3rd wold kind of service. 3rd day I had to call every hour to het an answer and still nothing. They got back to me with wrong info. They had everything about my car service. 3rd day I had to call every hour to het an answer and still nothing. They got back to me with wrong info. They had everything about my car wrong even the mileage. Never again will bring my business here. More
by PENELOPEHABANA
Employees Worked With
Fritz
September 17, 2025
Terrible prices. Very little communication between the service person regarding the price. Service department never found my issue. I had to take my car somewhere el Very little communication between the service person regarding the price. Service department never found my issue. I had to take my car somewhere else yet I was charged. More
by joserodriguez0712
Employees Worked With
September 17, 2025
Excellent service. Steve and his crew always taking care of their customers. Great communication and making sure customers are satisfied. Steve and his crew always taking care of their customers. Great communication and making sure customers are satisfied. More
by JAVIER11
Employees Worked With
September 15, 2025
Excellent, quick service with no hassles, extremely pleased with the whole process, was finished in no time at all. pleased with the whole process, was finished in no time at all. More
by geralynolick23
Employees Worked With
September 14, 2025
Service reps were friendly and helpful. They get 5 stars but I had to bring my car in 3 times to get the rear liftgate problem fixed. This was a big hassle and inconvenience for me. They get 5 stars but I had to bring my car in 3 times to get the rear liftgate problem fixed. This was a big hassle and inconvenience for me. More
by ctpage43
Employees Worked With
Fritz and Shannon in the service dept
September 13, 2025
Overall good service. I only reccomend to listen to the client needs with more attention. I only reccomend to listen to the client needs with more attention. More
by pizzolato.elena
Employees Worked With
September 13, 2025
I had a mixed experience at the dealership. Danny, the service consultant, was incredibly helpful and communicated clearly throughout the process, which I really appreciated. Unfortunately, des Danny, the service consultant, was incredibly helpful and communicated clearly throughout the process, which I really appreciated. Unfortunately, despite his efforts, I still faced some challenges after picking up my car. The navigation system continues to get blurry while driving, and I've also been having trouble with the door lock—it doesn't work properly, so I have to unlock and lock it manually. The highlight of my visit was definitely the gentleman who received the cars; he was genuinely caring and made me feel valued. I can't thank him enough for his kindness. I really want to feel happy about my new purchase, but it’s been tough with these ongoing issues. It seems like there's a lack of knowledge about the car from both the dealership and the service department. Now, I find myself having to return to the dealership again after just two weeks of driving my new car. I hope that this next visit can bring some resolutions to these problems. More
by YULETALE
Employees Worked With
Danny
September 12, 2025
Mr. Ortiz from the service department is an outstanding member of the team. He was able to coordinate the drop off of my TRX via tow, giving me all the details I needed for a successful drop off. He always member of the team. He was able to coordinate the drop off of my TRX via tow, giving me all the details I needed for a successful drop off. He always takes care of our vehicle and we trust his services. More
by ROD0331USMC
Employees Worked With
Roberto Ortiz
