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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,536 Reviews
Call Service Center (305) 493-5000

1,536 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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November 08, 2024

This location is super clean, the staff is super nice and attentive and pretty efficient. More

by kamilah.cesar
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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November 04, 2024

Robert Ortiz is amazing. Every time I bring my car in it comes back working better than ever and cleaner as well. I appreciate the hard work from everyone at the shop. I woul More

by BJO173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ortiz
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2024

one of the worst experiences at a dealership that I ever had. Justin Ponder has not been transparent from he beginning.. More

by andreschacin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ponder
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Andres. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 03, 2024

Excelente servicio atención número 1 en todoo y la atención del señor Roberto ortiz la mejor More

by maitelara2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto ortiz
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2024

Great staff very Helpful and precise. Got my part in back order yet arrived in a couple of days.Steve Williams is showing great management skills. More

by firuzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armand Perrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 02, 2024

Service manager, Justin Ponder gave me his direct extension to handle my recall quickly, with courtesy, plus knowledge in answering all my questions. However, your remote call center was not so knowl More

by spirits56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder--5 stars
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November 01, 2024

Im happy they was tracking my car mileage so when hits 50.000 they advised me about the full check up More

by gabriela l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto services department
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October 31, 2024

The service Dept. handled my insurance claim promptly and effectively. I appreciate their help with this. More

by gjbilstein
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
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October 31, 2024

Dustin was great. He offered a very good service and was very on top of things More

by ABYB741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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October 31, 2024

Came in for a routine oil change with Shannon. She’s amazing. I purchased my Grand Cherokee about 4 years ago and Shannon is truly the reason why I come back to Aventura for service. More

by MYKELQWATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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