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Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,551 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
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June 19, 2025
Where do I even start ? This was one of the most stressful situations I’ve encountered in a dealership. I’m not one to write reviews so for me to go out of my way says somet This was one of the most stressful situations I’ve encountered in a dealership. I’m not one to write reviews so for me to go out of my way says something. They took a whole WEEK to replace just my starter. The lack of communication from the ENTIRE service department is just ridiculous. I wasn’t getting any updates on my car unless I requested to speak to the service manager and even to speak with him was a run around. I would have to call multiple times and leave voicemails. They had my car for about a month and even though I had premium warranty they only covered a certain amount of days and the dealership refused to provide a rental/lender car which forced me to pay out pocket. This is not a dealership where you want to take your car. Very poor customer service and lack of communication. Extremely unprofessional. To avoid having a headache , take your car somewhere else ! More
by mia.saavedra
Verified CustomerEmployees Worked With
Shannon , steve
June 17, 2025
Working with Justine as my service coordinator was a great experience. He made the entire process simple and straightforward, and his communication was phenomenal from start to finish. I highly recommen great experience. He made the entire process simple and straightforward, and his communication was phenomenal from start to finish. I highly recommend his services! More
by michael.fiedtkou
Employees Worked With
Nathanael Barrauld & Todd Arnold
June 11, 2025
7 horas para cambio de aceite y no estuvo listo. Lo tuve que pagar de mi dinero en otro lugar Lo tuve que pagar de mi dinero en otro lugar More
by osamusoy
Employees Worked With
June 10, 2025
Angel and Todd were great working me into my new RAM 2500 Big Horn. Couldn't be happier with the entire Aventura process on a great deal (best in the country!). Thank you! Big Horn. Couldn't be happier with the entire Aventura process on a great deal (best in the country!). Thank you! More
by tom@cortexpredictive.com
June 10, 2025
I have been taking my 2021 ram Limited there since new, always providing great service. Robert and the service department is amazing and always under promises and over delivers. Amazing experience. always providing great service. Robert and the service department is amazing and always under promises and over delivers. Amazing experience. More
by GILBERTFMARTIN
Employees Worked With
June 07, 2025
Everything was perfect, the service, customer service very helpful. 100% recommended. Robert was perfect and excellent 👌 very helpful. 100% recommended. Robert was perfect and excellent 👌 More
by duffoo.1993
June 06, 2025
One of the best dealership around for your new and used car with the best service department around. car with the best service department around. More
by MARK_VOSS
June 05, 2025
Justin the advisor did a great job. Kept me informned and delivered the car compleyed as hecsaid Kept me informned and delivered the car compleyed as hecsaid More
by WNJAEGER
Employees Worked With
June 03, 2025
BEST DEALERSHIP IN SOTH FLORIDA SERVICE AND SALES ! HIGHLY RECOMMENDED (LAUREN) IN SERVICE IS AMAZING!!! HIGHLY RECOMMENDED (LAUREN) IN SERVICE IS AMAZING!!! More
by sales@aventuracjdr.com
Employees Worked With
