Aventura Chrysler Jeep Dodge Ram - Service Center

Poor service. Lies and deceptions. No sense of responsibility or accountability. Damage to my car while the service center refused any responsibility. I drove the Lies and deceptions. No sense of responsibility or accountability. Damage to my car while the service center refused any responsibility. I drove the car in because the temperature gage was showing a high reading. When I went to pick up the car the service manager said it would not start anymore and tried to provide a bunch of explanations. Next, the car was reported stolen at the premises. And fast forward it was reported as recovered but tag was missing and car not running. The service center said car was not stolen but picked up by mistake by Progressive. Yet, my claim representative said it was not Progressive , the Dodge service center had told them they had misplaced the car and finally found it over a week later. So many inconsistencies in the stories More

I guess everything got resolved, but it took three days longer. I also don’t know at this point my CarPlay works or if that got broken with the computer updates. I’m having extreme difficulty connecting wi longer. I also don’t know at this point my CarPlay works or if that got broken with the computer updates. I’m having extreme difficulty connecting with my phone sometimes. More

Genuine, friendly, patient, and efficient are the words that come to mind about Aventura Chrysler! that come to mind about Aventura Chrysler! More

Efficient and well organized operation. Friendly staff and good facilities. They took care of my car issues quickly. Friendly staff and good facilities. They took care of my car issues quickly. More

Great customer service by our service dept, Arthur Kunhardt. It all worked out very well. Thank you very much! Kunhardt. It all worked out very well. Thank you very much! More

Shannon was the best she went above and beyond with service and made me feel valued service and made me feel valued More

My service advisor Eddie is awesome. He is always quick to respond and takes care of all my vehicle needs. He is always quick to respond and takes care of all my vehicle needs. More

My service advisor Chris is awesome . He always keeps my informed on my vehicles repairs . He’s friendly and knowledgeable. Will continue to bring my vehicles here. He always keeps my informed on my vehicles repairs . He’s friendly and knowledgeable. Will continue to bring my vehicles here. More

Continuar mejorando. En trato al cliente, tiempo de espera y calidad en el trabajo. Nunca dejar de mejorar. En trato al cliente, tiempo de espera y calidad en el trabajo. Nunca dejar de mejorar. More

I love the customer service skills! This is home away from home…I’m always comfortable and well taken care of This is home away from home…I’m always comfortable and well taken care of More