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Aventura Chrysler Jeep Dodge Ram - Service Center

North Miami Beach, FL

4.3
1,623 Reviews
Call Service Center (305) 493-5000

1,623 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center

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January 04, 2023

The people and my advisor were very friendly and professional. Customer service were excellent and my was fixed as expected. More

by mysign15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
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Jan 04, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 03, 2023

The Service department has the worse customer service I have experienced. I would not recommend. More

by cgranadosgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Kunhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Jan 03, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2023

3 weeks to change oil and a battery. I'm not sure if anyone can beat this service! More

by Vjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Padraja
Report | Print
Jan 03, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2023

Although they were backup up for several weeks so I could not get my electrical fixed, I received an oil change. More

by njacinthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Jan 04, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your response and will be here for any needs you should have in the future.

January 02, 2023

One of the best location. Alway provides excellent customer service. Service was done in a timely matter. More

by sugarcone85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Morias, Luis Padraja, Lili Del Cueto, Elliott Torres
Report | Print
Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 01, 2023

Incredibly efficient, friendly and professional. Steve Williams, the person in charge of service, was particularly helpful. He went out of his way to accommodate my vehicle concerns and time sensiti More

by melaniesiben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Williams
Report | Print
Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 31, 2022

Hopefully everything will be great and won’t have any more issues, awesome service thanks guys for the job done!! More

by LUCA100ITALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your 5-star response and will be here for any needs you should have in the future.

December 31, 2022

Always excellent! Mr. Robert Ortiz looking for the best options always ! The mechanics are finding a solution for the problems always ! More

by volker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ortiz
Report | Print
Jan 02, 2023 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 29, 2022

Corteous and fast service. Very efficient, quick turnaround. Service rep Eddie displayed great customer service. More

by chchrcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2022

After being told there is a $250 fee to look at my car, I was then told that the car had to much rust and they couldn’t do anything other then oil change. $311 oil change. Never again. More

by jz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliott Torres
Report | Print
Dec 29, 2022 -

Aventura Chrysler Jeep Dodge Ram responded

Our team did speak with you regarding this matter and you indicated that the car is from up north. You signed for the diagnostic time up front when our team got the car in and started the diagnostics. There was so much rust and corrosion on the vehicle that the only option is to have the parts replaced but you stated that it would be too expensive to replace all the parts and you just paid the diagnostic charge and the oil change. We hope that this helps further explain the situation for you.

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