Axelrod Buick GMC

I tried to purchase a car with financing. They tell me it may work. It said awesome. Next day comes. No phones calls, not even an email. The guy that was suppose to help didnt even call. I finally called aft may work. It said awesome. Next day comes. No phones calls, not even an email. The guy that was suppose to help didnt even call. I finally called after waiting all day excited. And this guy tells me, "O it was denied". So you could of called and at least let me you know. Thanks for nothing. I have been to dealers in the past that actually try. More

I am a GMS customer who recently found an automobile exactly what I was looking for. The local dealership attempted to acquire the vehicle from Axelrod and were told that we could have the car. Upon g exactly what I was looking for. The local dealership attempted to acquire the vehicle from Axelrod and were told that we could have the car. Upon gathering the team and preparing to leave to pick up the car, my local dealer made another call to inform what time they would be there. Axelrod backed out of the deal. I phoned Axelrod to find out why they would not do business with my dealer, and was told there was a deal pending on the vehicle, however if I wished to secure a down payment, they would sell the car to me. This is very poor business relations. How can this dealer be given a positive rating when they are willing to sell a car behind a prospective buyer's back (if there was a prospective buyer). I went back online to see if the car was still in inventory. Lo and behold, 5 days later, the car is still there, unsold. I hope this story is valuable to future prospective buyers. BEWARE -- your deal may be made, but until the car is in your possession, don't count on it. More

Great Dealership low pressure and easy to work with. ... ... More