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BMW North Scottsdale
Phoenix, AZ
643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 643 reviews
October 02, 2025
I have been buying cars from them for over 25 years. Chris Kleinman is the best salesman ever. We always go to him first for all our automobile purchases. He is amazing! Chris Kleinman is the best salesman ever. We always go to him first for all our automobile purchases. He is amazing! More
by terrybublik
Employees Worked With
Chris Kleinman
October 01, 2025
Thought the sales process was pretty good with the salesman following up diligently on the service record which was not complete in Carfax and getting a slight price break on the car. He stayed late o salesman following up diligently on the service record which was not complete in Carfax and getting a slight price break on the car. He stayed late on a Saturday to get the deal done and while out for the next couple of days, he followed up and got the closing in motion. However as finance got involved, I thought things proceeded too slowly and that the process the dealership was following for a remote sale were inefficient and repetitive. Penske should invest in re-engineering how they execute remote transactions and develop better, more automated, workflows Not the individuals fault, rather the tools and work flows they are using. A GUI, an insurance card and your Arizona driver’s license should be all you need to fill in and produce all the paperwork instantly. So a bit more thoughtful investment and automation would help their employees productivity and the customer experience. In sum, a good but not great experience. More
by weston11
Employees Worked With
Jermey Markland
September 23, 2025
Great team, Daniel,Jeremy and Damien are awesome. Finance guy will was cool also! Got the vehicle I wanted and took care of me! Def recommend this team of guys to handle your BMW purchase! Finance guy will was cool also! Got the vehicle I wanted and took care of me! Def recommend this team of guys to handle your BMW purchase! More
by Thomas Knox
Employees Worked With
Jeremy
September 22, 2025
Bought a Certfied Pre Owned from BMW North Scottsdale. Took it in for first scheduled oil change and was told that front control arm bushing was worn. Needs replaced as it is a safety issue. So sounds Took it in for first scheduled oil change and was told that front control arm bushing was worn. Needs replaced as it is a safety issue. So sounds like nobody ever looked at the front suspension during the CPO process. Not sure what they "certified". Maybe they certified that the cupholders worked. Told that the GM would be contacting me. Crickets!!!! I'm sure some marketing/customer service rep will post a canned response responding to my post, for others to see, from the GM saying he will contact me. Not holding my breath based on past responsiveness. More
by MyX7sux
Employees Worked With
No longer employed
August 21, 2025
BMW North Scottsdale has been with me every step of the way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my journey started with BMW and all major thanks to Josh, and all of BMW North Scottsdale More
by ryanzepeda250
Employees Worked With
Josh Ackerman, Yanney
August 21, 2025
Great selection, awesome service, super easy to deal with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. More
by Nader
Employees Worked With
Charlie Scott
