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BMW North Scottsdale

Phoenix, AZ

4.9
551 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 551 reviews

March 30, 2024

Good customer service and fast. I got a good deal. Nice and clean . I’m so happy with my purchase. More

by Bui_hamai2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assan
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your positive feedback about the swift customer service at BMW North Scottsdale. We're glad you found a good deal and are happy with your purchase. Enjoy cruising in your new vehicle!

March 30, 2024

Great dealership. Staff was always helpful. Lots of selection. Have loved our new car. Great location. More

by juddandjen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levy
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your recognition of our helpful staff and extensive selection at BMW North Scottsdale. Enjoy every drive in your new car.

March 29, 2024

The salesman was very friendly efficient and helpful in purchasing my car and follow up after purchase a wonderful experience More

by Carsoni007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Wilson
Apr 13, 2024 -

BMW North Scottsdale responded

We're glad to hear about your positive experience with our team at BMW North Scottsdale. We always aim for efficiency and helpfulness when guiding customers in car purchases. Thank you for your review.

March 25, 2024

Peter, our sales guy, was great to work with. Customer service was great. They addressed all of our questions. More

by Pbannochie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter E
Apr 10, 2024 -

BMW North Scottsdale responded

We appreciate your kind words. It is wonderful to hear about your positive experience with our team here at BMW North Scottsdale. Should you have more inquiries, do reach out.

March 21, 2024

Tyler and Cynthia were very thorough and fast in responses. They always followed through after discussions. More

by Woodallk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Joens
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your praise of our team's communication at BMW North Scottsdale. We aim to be thorough and timely in all our interactions. Thank you for acknowledging their hard work.

March 14, 2024

I purchased a new vehicle from this location several weeks ago. Part of the purchase included window tint. The tint should be one of the easier applications for a service department. Unfortunately, i More

by lukesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Corona
Apr 13, 2024 -

BMW North Scottsdale responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your overall experience with our Service Department and the window tinting you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

March 12, 2024

Very knowledgeable and efficient salesperson (Josh) and service dept is Great as well. Very satisfied More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your positive feedback on our team and service department at BMW North Scottsdale. We're glad to hear of your satisfaction. Thank you for the 5 star rating!

February 28, 2024

They worked with us and did what they said they were going to do. They followed up with us to may sure everything was alright and we were happy with the vehicle. More

by ajbucci03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Kleinman
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your high rating and are glad to hear our team at BMW North Scottsdale could meet your expectations expeditiously. It's essential for us that you're satisfied with your vehicle. Thank you for sharing!

February 17, 2024

All employees met were very personable and helpful without being pushy or distant. It was a pleasant experience. More

by agolferman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrence Ranson
Apr 13, 2024 -

BMW North Scottsdale responded

We're pleased to know our team's friendliness enhanced your visit at BMW North Scottsdale. We value your patronage and positive review.

February 16, 2024

Honest straight forward approach. No games. Everyone was highly professional. We appreciate the relationship we made with Alex our sales associate and the entire dealership. Very sati More

by Rochelle and Xavier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra - 6 stars!
Feb 16, 2024 -

Rochelle and Xavier responded

Alexandra was an absolute pleasure to work with! Great people, great, deal, highly recommended dealer!! Thanks Alex.

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