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BMW North Scottsdale

Phoenix, AZ

Overview
Reviews
4.8
706 Reviews
Call Dealership (480) 538-3900
View Awards

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 706 reviews

November 12, 2022

I’ve always had excellent service anytime I’ve been here! The sales and service departments are top notch More

by diva888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hansen Omar Nava Cody-Finance
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Nov 14, 2022 -

BMW North Scottsdale responded

Hello. It is a delight to know you always have an excellent service experience at BMW North Scottsdale. We strive to provide top-notch service to our customers each visit. Thank you for your loyalty and for allowing our team to serve you. Have a wonderful day.

Nov 14, 2022 -

diva888 responded

See above

November 11, 2022

This is my 3rd BMW from BMW North Scottsdale! Excellent service! Always a very pleasant experience! Glenn Heiser, sales person truly Exceptional!! More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Heiser, Sales/Debi Gaitens, Service/Daniel, Finance
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Nov 12, 2022 -

BMW North Scottsdale responded

We're glad we continue to meet your expectations with excellent service and support throughout the purchase process. Enjoy your new purchase and please don't hesitate to reach out to BMW North Scottsdale for any future automotive needs.

October 29, 2022

My sales advisor Donnell was outstanding. Best car buying experience I’ve ever had… thank you Donnell! More

by Cuso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnell - 5 stars
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Nov 01, 2022 -

BMW North Scottsdale responded

Hello Cuso, thank you for this positive review. BMW North Scottsdale is glad to learn that you had an outstanding car-buying experience.

October 29, 2022

Excellent salesman, highly knowledgeable and very professional. The dealership is very nice, what you would expect for a BMW dealership. More

by rradavich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Scott
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Nov 01, 2022 -

BMW North Scottsdale responded

Hello there. Thank you for choosing BMW North Scottsdale and also for the outstanding 5-star review. Our Sales Team strives daily to ensure complete customer satisfaction with everyone we meet. One of our priorities is providing the utmost professional experience during your visit and ensuring all of your needs are met. We appreciate you doing business with us and if you have any questions moving forward, please let us know. Take care.

October 28, 2022

Professional and seemly upfront with costs and options. Good selection and communication was excellent. This location represents BMW brand well. More

by Diana.hildebrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
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Oct 31, 2022 -

BMW North Scottsdale responded

Hi Diana, thank you for taking the time to leave a positive review for us at BMW North Scottsdale. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2022

Very professional employees. I would absolutely go back to them in the future and I recommend it to everyone. More

by Walijoya1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bill , Craig Smith, Tony Nieto
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Oct 31, 2022 -

BMW North Scottsdale responded

Thank you so much for your kind words. BMW North Scottsdale is happy to have you as our customer and we look forward to seeing you again. Have a great day and stay safe.

October 28, 2022

Everyone was very friendly and attentive. I didn’t feel pressured. All my questions were answered the staff was very helpful. More

by seli_valle
Recommend Dealer
Yes
Employees Worked With
Cindy
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Oct 31, 2022 -

BMW North Scottsdale responded

Hello. It's rewarding to learn that our team did an incredible job answering your important questions and giving you a great customer care experience. Thank you for the five stars and for bringing your business to BMW North Scottsdale.

October 25, 2022

Rick Lyons was very helpful in helping us find our new car. He was very knowledgable and wasn't a pushy salesman. This is the second car we have purchased from BMW North Scottsdale. I would definately u More

by pamschabatka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lyons
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Oct 26, 2022 -

BMW North Scottsdale responded

Hello, we are so glad our Sales Department was very helpful in finding you a new car. Thank you kindly for this review and for allowing us to serve you here at BMW North Scottsdale.

October 23, 2022

Scott Bilgo did a outstanding job of getting us thru the order and delivery process. He answered our calls and emails on a timely basis. More

by hdboyanovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
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Oct 25, 2022 -

BMW North Scottsdale responded

Hello, our Sales Team made sure to give you a great buying experience from ordering your vehicle to delivering it to you. They answered your calls and emails in a timely manner to keep you updated. Enjoy your new ride from all of us at BMW North Scottsdale.

October 21, 2022

One of the best dealerships In Scottsdale/phoenix. No prep fees is a big plus Highly recommended More

by amritmitra007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Ransom
Print
Oct 23, 2022 -

BMW North Scottsdale responded

Thank you for sharing your positive five-star review and a strong recommendation for us. We here at BMW North Scottsdale are pleased to learn that our Sales Team provided you with a great dealership experience. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

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