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BMW North Scottsdale

Phoenix, AZ

4.9
555 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 555 reviews

January 03, 2024

This dealer make transactions seamless I would recommend to all who want To purchase a car More

by Blueskiesmkt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Serbin
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your high praise and the 5 star rating! We're glad to hear our transactions are seamless at BMW North Scottsdale. Thank you for your recommendation.

January 03, 2024

Simple car shopping without any hassle. Outstanding sales and customer service experience! I highly recommend this dealership. More

by Bubba.olson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sarno
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your high rating and positive comments about our sales and customer service at BMW North Scottsdale. We're glad you recommend us for a hassle-free shopping experience. Thank you.

January 03, 2024

No games! Just honesty!! It was much better than I expected!! Will definitely recommend them to anyone I come into contact with!!!! More

by Michael C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A few “genius people, car sales person, can sales manager
Apr 13, 2024 -

BMW North Scottsdale responded

We're grateful for your positive feedback and the recommendation--it affirms we're on track at BMW North Scottsdale. Until next time, safe travels.

December 29, 2023

It was a pleasant experience purchasing vehicle, but must say that the delivery of vehicle was subpar. Vehicle was dirty inside, touch ups had not been done, and after having an appt. There was no one availa More

by Terri.engler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brando and Bill
Dec 29, 2023 -

Terri.engler responded

We would appreciate you taking care of the 2 screws that are missing/broken on fender frame. This is suppose to be a certified vehicle and should not have missing parts. Thank you!

December 29, 2023

Donell was great, Sales Manager dropped the ball and the sale fell through. I bought a car at a different dealer. More

by taford22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Covey
Apr 12, 2024 -

BMW North Scottsdale responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW North Scottsdale and am glad you had positive interactions with your Sales Advisor. I would, however, like the opportunity to learn more about your overall experience while shopping for a new vehicle. Can you please send your contact information to me? I look forward to hearing from you. Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

December 28, 2023

Lots of person to person, communication and little dealing with a computer. A computer answering your phones is just too much! More

by Jkonwiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gonzales
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your 5-star review. At BMW North Scottsdale, we value human-centered service and steer clear of automated phone systems to execute our operations smoothly. Thanks for recognizing this aspect of our approach!

December 24, 2023

This is my 5th BMW from North Scottsdale. I wouldn’t go anywhere else. Scott Bilgo is the best and has been my “go to” each time. More

by Sphughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo, Eric Rasen
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your continued trust in us and especially in Scott Bilgo. BMW North Scottsdale is always here for you. Thank you for the high rating!

December 20, 2023

Fast, friendly, easy to work with. If your looking for a new car I could not recommend going to BMW North Scottsdale enough. More

by Joe P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damin Muzur
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your kind words. BMW North Scottsdale values swift and friendly service. Wishing you many joyous rides in your new car!

December 05, 2023

Sales people were very professional and polite. Returned calls promptly and was easy to work with. More

by Jim Walworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jayson matis
Dec 06, 2023 -

BMW North Scottsdale responded

We're glad the professionalism and promptness of our sales team at BMW North Scottsdale met your expectations. Thank you for trusting us. Your satisfaction is important.

December 04, 2023

Scott was easy to work with. I was in and out of the dealership within an hour and it was the smoothest new car purchase I’ve ever had. Thank you Scott ! More

by rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
Dec 04, 2023 -

BMW North Scottsdale responded

We appreciate your positive feedback about the timely service at BMW North Scottsdale. It's always good to hear that our staff made car buying a smooth process. Thank you for choosing us!

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