Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW North Scottsdale
Phoenix, AZ
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 616 reviews
May 07, 2011
Review: My significant one and I stopped by BMW North Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Nort Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Norton who is an absolute joy. We particularly enjoyed Ashley's thorough follow-up as the BMW was being built and shipped. Ashley is professional, witty, and extremely pleasant. She was very knowledgeable throughout the entire process. Thanks Ashley for an awesome experience. We will definitely by our second BMW for you! More
by johnarkangel
Employees Worked With
Ashley Norton, Ashley Norton
May 06, 2011
Great experience. Very easy to work with. Because of the experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get an experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get any add ons that we didn't want. Would highly recommend her as a salesperson. More
by Mag1476
Employees Worked With
Ashley Norton, Ashley Norton
May 06, 2011
My entire experience at the BMW dealership in North Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were offering me at the location. They were extremely thorough in answering my questions. Really listened to what I was looking for and helped me find it. Jerry and Ashley are excellent at what they do and I would recommend them to anyone looking to purchase a new or used BMW! More
by anabity
Employees Worked With
Jerry Peyman and Ashley Norton, Jerry Peyman, Ashley Norton
April 27, 2011
I can only say that this was one of the best car buying experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars out there. The people we dealt with were very courteous and professional. I would highly recommend them for used car/new car purchasing! More
by desertdtb
Employees Worked With
John Splitek
April 17, 2011
Ashley Norton was my salesperson and she did a great job helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom whe helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom when I picked it up and he was terrific. They handled the paperwork quickly and smoothly and everything was done as promised when promised. I would definitely recommend this dealership. More
by micmoz
Employees Worked With
Ashley Norton and James Butler, James Butler, Ashley Norton
April 12, 2011
Mitch Lippen, Steve Price and Logan Carter were wonderful when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to be friendly and helpful. It truly is a wonderful place to shop and buy. More
by ronc
Employees Worked With
Mitch Lippen, Steve Price, Logan Carter, Mitch Lippen
April 11, 2011
Dan was a pleasure to work with. He made sure that all my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did all the things a good salesperson should do, including giving me time to think through what I really wanted to do. Even when we decided to buy, we still weren't sure if we were going to trade my existing car or sell it to my son - no problem, he kept the paper work so we could change our mind the next day (which we did). I would definitely recommend Dan to a friend who was interested in buying a BMW. More
by bfield
Employees Worked With
Dan Caplan, Dan Caplan
April 05, 2011
Dan Caplan was great. I had an extremely negative experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the custo experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the customer left happy! I love my new car, and will definitely buy from them in the future. More
by kelsan11
Employees Worked With
Dan Caplan, Dan Caplan
April 01, 2011
I have attempted twice now to purchase a vehicle from BMWNS. The 1st time was 2 years ago. I drove over to the dealership, met a sales consultant, and test drove a few vehicles. When the sales person BMWNS. The 1st time was 2 years ago. I drove over to the dealership, met a sales consultant, and test drove a few vehicles. When the sales person would not return my calls, I ended up going to Chapman and purchased a new 335i. Last week, hoping to give the dealership a 2nd chance, I went and met Larry Wise. I was interested in a used M5 and asked that he give me a bottom line quote for trading in my 335 and purchasing the M5. I received a text message on Tuesday, March 29 stating $51,000.00 as the bottom line. This is the last communication I’ve received from Mr. Wise. I find it interesting that no attempt as been made to contact me and discuss this. This second experience gives me the impression that the sales staff is somehow “doing me a favor” by selling a vehicle, or they are “too busy” to even communicate. Perhaps the North Scottsdale market lends itself to this brusque behavior. Also, imagine my surprise when I logged into their site today to see the M5 listed for $50,795.00. They're too good for you............. don't bother going there unless you're going write a check for the car at list price. More
by mspreeman
Employees Worked With
4
March 30, 2011
It was truly a pleasure doing business with BMW North Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Lastly, it was a nice surprise when the unveiled my new car on the showroom floor! I would recommend this dealer to anyone. Thank you. More
by sjouas
Employees Worked With
Mitch Lippen and Brian Peters, Mitch Lippen, Brian Peters
