BMW North Scottsdale

With over fifty years of experience with using new car dealerships to service my vehicles BMW - North Scottsdale's Steve Backman is clearly the best service adviser that I have had the pleasure of meeting dealerships to service my vehicles BMW - North Scottsdale's Steve Backman is clearly the best service adviser that I have had the pleasure of meeting and working with. he is an asset to this dealership and because of his style and knowledge, he is probably one of this dealership's best new car salesman. More

I am on my 5th BMW and always come back to BMW North Scottsdale for service with Steve Backman. I can call at last minute notice and he will get me in at my convenience with a BMW loaner car. Whether it Scottsdale for service with Steve Backman. I can call at last minute notice and he will get me in at my convenience with a BMW loaner car. Whether it is just a simple oil change or major repair, I know that everything will be handled in a timely and professional manner. Steve is very good about communicating with me via telephone and email. My car is always ready when he says it will be..it is washed and ready to go when I get there. It is always a very pleasant experience. More

Friendly service from the second you arrive until you pick up your CLEAN car. My advisor explained all the work that needed to be done. pick up your CLEAN car. My advisor explained all the work that needed to be done. More

I have been a customer of this Dealership for over 14 years and it is without a doubt a First Class /5 Star operation. Their attention to detail and servicing the custormer is second to none. When it com years and it is without a doubt a First Class /5 Star operation. Their attention to detail and servicing the custormer is second to none. When it comes to service I have had a variety of good service advisors over the years, however I must say that my now personal Service advisor Gary Katzenberger is absoutely tops. More

Good loaners that are clean. Katzenberger is a great service advisor. Really explains what is going on under with your car and why he advises each service. They clean your car well before pickup. App service advisor. Really explains what is going on under with your car and why he advises each service. They clean your car well before pickup. Appointment / service bay makes drop off and pick up easy. More

I am very happy with my buying experience. Ashley was a great salesperson, very patient with my many questions. I felt no time pressure at all. Brian in the finance office was amazing. I even commented to great salesperson, very patient with my many questions. I felt no time pressure at all. Brian in the finance office was amazing. I even commented to him about what a great job he did at giving the customer confidence because of his neat office and his incredible organization and efficiency. Jeff was the first person I had contact with and he was great to talk to also. I would recommend this dealership to others. More

They never honor my warranty, and always, always charge me. Had an issue while visiting a friend in arizona, Took my car to BMW North Scottsdale. They placed my key in their computer and pulled up my warra me. Had an issue while visiting a friend in arizona, Took my car to BMW North Scottsdale. They placed my key in their computer and pulled up my warranty. Took care of all the recall issues, brakes, and radiator issue without question. This dealerships service department, is very dishonest. I vowed never to purchase a BMW again, but after my experience in scottsdale... I may reconsider... More

I shopped online for a vehicle and found a good prospect at BMWNS. It had been quite a while since I had bought a vehicle at a dealership because of some very negative experiences; Mr. Larry Wise changed al at BMWNS. It had been quite a while since I had bought a vehicle at a dealership because of some very negative experiences; Mr. Larry Wise changed all that, he was extremely courteous and helpful and it was a pleasure not being assaulted by wave after wave of "closers". Other dealers need to emulate this painless process. Mr. Wise and Ms. Dolinky created a friendly, non threatening experience and I will recommend them and BMW North Scottsdale. And, by the way, I purchased the vehicle! Thank you Larry and Danielle. M.Rivero More

My current lease on a 335i is coming due. I test drove several models and Ashley Norton helped me select a 550i for my next lease. Her product knowledge was extensive and she offered me Excellent custome several models and Ashley Norton helped me select a 550i for my next lease. Her product knowledge was extensive and she offered me Excellent customer service. More

I just leased a new 328i through this dealership had had a VERY positive experience. Dave Weisbaum was a pleasure to work with as a salesperson, was very patient and helpful, and went above and beyond. He a VERY positive experience. Dave Weisbaum was a pleasure to work with as a salesperson, was very patient and helpful, and went above and beyond. He told us that if we had any problems getting our integrated garage door opener to synch, that he'd come to our house and take care of it for us. He got us exactly what we wanted (and a GREAT lease deal), without any pressure or pitches to upgrade beyond what we wanted. Financing was a breeze with Brian Peters, and James Butler spent over an hour with me in my new car explaining every detail, and he would have happily stayed longer had I wanted, but it was already an hour after the dealership closed! A really seamless experience from beginning to end, and I recommend this dealership and these employees very, very highly. More