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BMW North Scottsdale

Phoenix, AZ

Overview
Reviews
4.8
614 Reviews
Call Dealership (480) 538-3900
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18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 614 reviews

April 14, 2024

Excellent initial sales persons. Great accessaries desk sales people. Others were okay but seemed rushed and less motivated to deliver customer service. More

by t-brumley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
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May 02, 2024 -

BMW North Scottsdale responded

We appreciate your feedback and we're happy to hear about your positive experience with our initial sales team and accessory desk at BMW North Scottsdale. Your remarks regarding the rest of our staff are duly noted, and we'll ensure they focus more on providing quality customer service.

April 13, 2024

Very professional and good prices and service. I’d recommend them to friends and family members. Awesome plsce More

by gail.waytena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Pelta
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Apr 16, 2024 -

BMW North Scottsdale responded

Our team at BMW North Scottsdale appreciates your positive feedback about our professionalism and fair pricing. We're pleased you'd recommend us to others. Thank you for sharing your experience!

April 11, 2024

Hassan was great. Took the time to explain all the car features and made the entire process real easy. The x7 is a great véhicule. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan
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Apr 16, 2024 -

BMW North Scottsdale responded

We appreciate your feedback. It's pleasing to hear that our team could elucidate all the features of the X7 for you and simplify things. Thank you, from BMW North Scottsdale.

March 30, 2024

Good customer service and fast. I got a good deal. Nice and clean . I’m so happy with my purchase. More

by Bui_hamai2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assan
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Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your positive feedback about the swift customer service at BMW North Scottsdale. We're glad you found a good deal and are happy with your purchase. Enjoy cruising in your new vehicle!

March 30, 2024

Great dealership. Staff was always helpful. Lots of selection. Have loved our new car. Great location. More

by juddandjen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levy
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Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your recognition of our helpful staff and extensive selection at BMW North Scottsdale. Enjoy every drive in your new car.

March 29, 2024

The salesman was very friendly efficient and helpful in purchasing my car and follow up after purchase a wonderful experience More

by Carsoni007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Wilson
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Apr 13, 2024 -

BMW North Scottsdale responded

We're glad to hear about your positive experience with our team at BMW North Scottsdale. We always aim for efficiency and helpfulness when guiding customers in car purchases. Thank you for your review.

March 25, 2024

Peter, our sales guy, was great to work with. Customer service was great. They addressed all of our questions. More

by Pbannochie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter E
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Apr 10, 2024 -

BMW North Scottsdale responded

We appreciate your kind words. It is wonderful to hear about your positive experience with our team here at BMW North Scottsdale. Should you have more inquiries, do reach out.

March 21, 2024

Tyler and Cynthia were very thorough and fast in responses. They always followed through after discussions. More

by Woodallk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Joens
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Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your praise of our team's communication at BMW North Scottsdale. We aim to be thorough and timely in all our interactions. Thank you for acknowledging their hard work.

March 14, 2024

I purchased a new vehicle from this location several weeks ago. Part of the purchase included window tint. The tint should be one of the easier applications for a service department. Unfortunately, i More

by lukesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Corona
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Apr 13, 2024 -

BMW North Scottsdale responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your overall experience with our Service Department and the window tinting you received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

March 12, 2024

Very knowledgeable and efficient salesperson (Josh) and service dept is Great as well. Very satisfied More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 13, 2024 -

BMW North Scottsdale responded

We appreciate your positive feedback on our team and service department at BMW North Scottsdale. We're glad to hear of your satisfaction. Thank you for the 5 star rating!

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