BMW of Albany

They did a great job,by looking over my car for problem. They made sure I had a way back and forth to work. Thank you They made sure I had a way back and forth to work. Thank you More

Very pleased with the service from BMW of Albany . Very friendly & knowledgeable group of people . The service was handled in an efficient manner plus I recievied a video of my service. ( my husband loved friendly & knowledgeable group of people . The service was handled in an efficient manner plus I recievied a video of my service. ( my husband loved it ) More

Much Better Loaner was ready and they completed the service in a acceptable timeframe. Brought my car to me when it was completed. Happy customer. The ONLY pro Loaner was ready and they completed the service in a acceptable timeframe. Brought my car to me when it was completed. Happy customer. The ONLY problem I had was I had to call multiple times before a service could be scheduled. No one would call me back. More

Tori was great. She did a lot to make my experience really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would wan really good and wonderful . Tori is Victoria. She went out of her way to help me. She was very knowledgeable, precise and everything that I would want and expect as my service manager, very honest, trustworthy and fair. More

Excellent Service Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. Ms. Victoria was very helpful & friendly. Excellent customer service. She went out of her way to help me out. I am very pleased with her service. More

Ms. Victoria was very friendly and helpful with all my needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. needs and questions. The dealership handled my vehicle service in a timely manner. I was pleased. More

Victoria is awesome. She all ways makes sure I understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all understand the service needed for my vehicle. She checks on me while I wait to make sure I am okay until my vehicle is completed. Thanks for all you do. More

Prompt service. Victoria reached out to me to answer questions and was very friendly. I will return to BMW for future service needs thank you questions and was very friendly. I will return to BMW for future service needs thank you More

The Dealership is always professional and timely in performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. performing whatever is needed . The wait time is never excessive and the staff is courteous and helpful. More

I love going in and getting the loaner car so I don't have to sit and wait for my car. Service department is great. have to sit and wait for my car. Service department is great. More