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BMW of Albany
Albany, GA
Customer Service
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
354 Reviews of BMW of Albany
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Helpful December 30, 2020
"Each time I have had to come to BMW of Albany, I have..."
- loyal357Each time I have had to come to BMW of Albany, I have been greeted with a smile and wonderful customer service. Victoria is just who you need on your team to make your customers feel they can trust your dealership and that your company puts the customer first! Thank you once again for the best customer service!
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Victoria Hardin
November 09, 2020
"Tori has great customer service skills! She also go far..."
- tyrishigh
Tori has great customer service skills! She also go far and beyond to keep her customers satisfied. It's has never been a time where I need her for service and she didn't come through! Thanks Tori!
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Victoria Hardin
November 02, 2020
"My experience with the service staff has been above and..."
- Uyoe
My experience with the service staff has been above and beyond. Very cordial, very attentive, very friendly, and very eager to address my issue. They got me in and out very quickly. Service was Great!
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Victoria Hardin
November 01, 2020
"Victoria was very helpful and made sure that I was kept..."
- Debbiwhite55
Victoria was very helpful and made sure that I was kept up to date with what was going on with my BMW. Thank very you.
Read MoreEmployees Worked With
Mauricio Paige
Rob Roy
Monique Walker
Blake Wills
Victoria Hardin
Gil Schmitt
October 28, 2020
"THe service department was very friendly and provided..."
- KceefordTHe service department was very friendly and provided good service. She is always friendly and does follow up on the services provided. She arranged delivery of my vehicle to me instead of a pick up. Thank you!
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Victoria Hardin
Other Employees :
Drivers who delivered my vehicle
October 28, 2020
"Torie was amazing. Her customer support was so good, I..."
- 1publisher2
Torie was amazing. Her customer support was so good, I didn't even cringe when she gave me my total. Lol! But seriously, BMW is truly blessed to have her on the team. Thank you so much!
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Victoria Hardin
October 24, 2020
"I am very impressed with the attention to detail and..."
- shaneI am very impressed with the attention to detail and professionalism by Victoria. From the on time pick up and return of my car to the video explaining everything that is going on with my car. I could not ask for a better experience.
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Victoria Hardin
October 10, 2020
"The experience was a pleasant one especially with..."
- Langleyjames63The experience was a pleasant one especially with Ms,Hardin but,the manager never called me back an the policy for a car lender could change why should i want to give you my business if my car isn't eligible for a lender but you want me to spend five to ten thousand dollars with y'all makes me want to go elsewhere
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Victoria Hardin
October 05, 2020
"Victoria Hardin is knowledgeable, and prompt, providing..."
- IrakneppVictoria Hardin is knowledgeable, and prompt, providing outstanding service by her understanding of the product, with updates of the progress In repairs and parts. Always pleasant with a great desire for customer satisfaction
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Victoria Hardin
