BMW of Allentown

Feeling like a new car owner!! I was very shy about going to a dealership cause of all the story's I hear about, so when I went to Daniels BMW I didn't know what was going to happen I was very shy about going to a dealership cause of all the story's I hear about, so when I went to Daniels BMW I didn't know what was going to happen.I met the sales person Carrie fortune she greeted me outside and made looking for a used car feel like i was getting a new car it was great. She helped me figure out what I wanted and needed and the experience was great I felt like I was getting a new car, her knowledge and friendliness made the process a breeze I love my car and will definitely go back and tell everyone what a great place it is, it's the way all car experiences should go!! More

Terrific Buying a car is one of my least favorite experiences--the pressure, the wait, the anxiety. Carrie made it a pleasure. She is highly knowledgeable, war Buying a car is one of my least favorite experiences--the pressure, the wait, the anxiety. Carrie made it a pleasure. She is highly knowledgeable, warm, and patient. She helped me "design" the perfect car, kept me up to date on its transport, and sat with me for a couple of hours to teach me the ropes. She's terrific. More

An excellent all around transaction, very trustworthy Driving 200 miles to pick up a used car is a little nerve wracking -- how do I know it is in good condition, am I wasting my time, am I locked in, etc Driving 200 miles to pick up a used car is a little nerve wracking -- how do I know it is in good condition, am I wasting my time, am I locked in, etc. Carrie Fortune exhibited excellent customer service, told me the truth about the car beforehand and made the overall experience very pleasurable. The car was exactly as she described, I was able to purchase quickly, and I was back on the road to home in virtually no time. I would definitely purchase from her again. More

Jane is the BEST! I recently leased a 2015 BMW X1 from Jane Billig at Daniel's. She has the patience of a saint. Being a self-proclaimed "car guy", I had an idea I recently leased a 2015 BMW X1 from Jane Billig at Daniel's. She has the patience of a saint. Being a self-proclaimed "car guy", I had an idea of what I wanted, but wound up looking closely at no less than 5 or 6 different BMWs on the lot... including many calls, and test drives, and text messages, and deliberations. Jane humored me and was very accommodating, helping me make what was ultimately a great decision. Jane worked with me to get me the right car at the right price, and I couldn't be happier with the process and results! I'll be visiting Jane again in 3 years for my next car! More

Excellent customer service In a day when customer service is not always a top priority, Daniels realizes that it is important!This is the second car I have purchased at Daniels, In a day when customer service is not always a top priority, Daniels realizes that it is important!This is the second car I have purchased at Daniels, a brand new X4 after I traded my 335. I worked with Jane Billig at the recommendation of my service advisor, Todd. I asked for someone 'who is nice' and he was on target!! She was very accommodating, trustworthy and responsive during the whole process. She made the experience easy and very enjoyable. Everyone I have worked with from the service department to the receptionist to the client advisors have been professional and kind. I don't see myself ever going anyplace else! More

A Continuation of Excellence at DANIELS BMW Our sales associate did what many sales persons do not do she listened. After hearing our concerns about the size and comfort of the X-1 ,we initially Our sales associate did what many sales persons do not do she listened. After hearing our concerns about the size and comfort of the X-1 ,we initially considered purchasing, she suggested we look at a 335xiGT. It was exactly what we wanted. She was very professional throughout the whole experience and explained everything to our satisfaction.We have already recommended her to two of our friends.She is an asset to the sales department.This is the fourth BMW we have purchased from Daniels BMW and we highly will continue to recommend the dealership to all of our friends. More

Awesome All I have to say is AWESOME!! My boyfriend and I were treated with great customer service. We had a great experience with Daniels BMW. This dealer is All I have to say is AWESOME!! My boyfriend and I were treated with great customer service. We had a great experience with Daniels BMW. This dealer is such a judge free zone which was a breath of fresh air. Usually at other dealers definitely judge us by our looks because my boyfriend and I are in our young 20's, but not here. Susan was such an awesome sales person and cant wait til its my turn to purchase my first BMW from here. My boyfriend loves his car and THANKS to Susan its was a great experience from beginning to end. I know this is weird to say but from the time we walked into the showroom and left with my BF new BMW we felt like family. Great job Daniels BMW and hope it stays like this!!! More

A great car buying experence Just purchased a 550IX from Daniels BMW. I worked with Greg Clarke who showed me three different vehicles I was interested in. He spent quite a bit of Just purchased a 550IX from Daniels BMW. I worked with Greg Clarke who showed me three different vehicles I was interested in. He spent quite a bit of time with me before I decided on the 550. I am delighted with his help and as this is the fifth BMW I have purchased from Daniels I assure you I would not keep buying from them if the sales and service wasn't great. More

Nice car buying experience We had a good sales experience with Jane Billig. Looked at several CPO X6 2012 models and found one at Daniels that we liked. The CPO price at Daniels We had a good sales experience with Jane Billig. Looked at several CPO X6 2012 models and found one at Daniels that we liked. The CPO price at Daniels was a little higher then other dealerships even when accounting for mileage etc... We had a little bumper dent which we got fixed through insurance however, they still downgraded the trade-in value by $2000 b/c of the minor claim. Apart from the higher then average price and low trade-in value, the overall sales experience was easy. More