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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
November 09, 2014
Always Great This is our third purchase. This time a CPO. Called Jane Billig and within days she found the perfect car for my son and completed the process within This is our third purchase. This time a CPO. Called Jane Billig and within days she found the perfect car for my son and completed the process within hours. Jane is always helpful and will go out of her way to help making the purchase of a vehicle a pleasant experience. I would recommend Daniels and Jane to anyone looking to purchase a BMW. More
by MaureenL27
Employees Worked With
Jane Billig
October 27, 2014
Fantastic service and care!! This was my second time working with Daniels-BMW and it always has great service. This time i was helped by Jane who was amazing in the whole process This was my second time working with Daniels-BMW and it always has great service. This time i was helped by Jane who was amazing in the whole process. She helped me pick out the perfect 328i for my wife and then also aided me in selecting my 535i. Both of which were fantastic and she had great follow up calls to make sure that everything worked out well. If you are going to Daniels-BMW i would recommend Jane Billig, super friendly and has great customer service. More
by MoDunkin
Employees Worked With
Jane Billig
October 24, 2014
Carrie Fortune Carrie goes above and beyond her way for her customers! She is always there when and if a problem comes up and directs you to the right person. Carrie goes above and beyond her way for her customers! She is always there when and if a problem comes up and directs you to the right person. More
by dannykay2328
Employees Worked With
Carrie Fortune
October 24, 2014
Excellent Customer Service I just wanted to take time to say Thank You to Carrie Fortune for being the best person I have ever bought a car from. Carrie is so knowledgeable abou I just wanted to take time to say Thank You to Carrie Fortune for being the best person I have ever bought a car from. Carrie is so knowledgeable about BMW and really takes the time to explain everything. She makes you feel informed, excited, and most importantly confident about making the purchase. Even after purchasing the car, Carrie reaches out to ensure you are fully satisfied with everything and is still open to answer any questions. Not only will I recommend Daniel's BMW I will also recommend working with Carrie. She is the best!!! More
by reina0425
Employees Worked With
Carrie Fortune
October 24, 2014
Great Experience !! This was our first BMW purchase. We worked with Carrie. She has a professional, friendly and enthusiastic manner. She knows the product lines and easi This was our first BMW purchase. We worked with Carrie. She has a professional, friendly and enthusiastic manner. She knows the product lines and easily handled all our questions. I would ask that she be given whatever commendation is appropriate for her absolutely exemplary work. More
by davidinpa
Employees Worked With
Carrie Fortune
October 24, 2014
Exceptional Sales My experience with Daniels-BMW has been very positive thanks to Carrie Fortune. Carrie is top-notch sales! Not only is she extremely knowledgeable ab My experience with Daniels-BMW has been very positive thanks to Carrie Fortune. Carrie is top-notch sales! Not only is she extremely knowledgeable about the vehicles, her friendly smile, great personality, and willingness to assist with any difficulties that may arise, supersedes any customer service. She puts you (the customer) at ease and makes you feel comfortable with such a purchase. More
by Rogue268
Employees Worked With
Carrie Fortune
October 20, 2014
Pre-Owned ML350 Susan is a fantastic sales representative! When buying a car online, communication is key. Not only did she manage to keep her communication open, but Susan is a fantastic sales representative! When buying a car online, communication is key. Not only did she manage to keep her communication open, but her followup has been great as well. She and I will be doing business again in the future!!! More
by Mike High
Employees Worked With
Susan Fucinato
October 11, 2014
First BMW I don't normally take the time to do reviews, but Dave Hackett deserves the time. He was extremely knowledgable, courteous and always available to an I don't normally take the time to do reviews, but Dave Hackett deserves the time. He was extremely knowledgable, courteous and always available to answer our questions. He is not your typical car salesman! John Trapani More
by pattrap
Employees Worked With
David Hackett
October 10, 2014
Excellent Customer Service !!!!!! I walked in Daniels BMW and meet Susan Fucinto she was fantastic !! I purchased X3 and Love it!! looking for a BMW go to Daniels and see Susan you w I walked in Daniels BMW and meet Susan Fucinto she was fantastic !! I purchased X3 and Love it!! looking for a BMW go to Daniels and see Susan you will not be disappointed!!!!!!! More
by felix507
Employees Worked With
Susan Fucinato, Susan Fucinato
October 08, 2014
Great experience Susan is a fantastic sales reprentative. She and the team made the car buying experience easy. I will recommend her and the Daniel's team to other pe Susan is a fantastic sales reprentative. She and the team made the car buying experience easy. I will recommend her and the Daniel's team to other people. Gerald More
by Newmason61
Employees Worked With
Susan Fucinato
