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BMW of Allentown

Allentown, PA

4.9
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,293 reviews

May 31, 2011

This is the 3rd vehicle we have purchased with Mark in sales and Jean in the finance department. As always, they are the best. Mark and Jean are both honest, pleasant, and always consummate professiona More

by bluecat1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sackett, Jean, Rich
Jun 01, 2011 -

BMW of Allentown responded

Thank you for continuing to be a valued customer of Daniels BMW, and thank you for your kind words about Mark and Jean. Your comments about our Sales Manager are disturbing, and I would like to encourage you to call me directly regarding your concerns. We value our relationship with all our customers. If I can be of assistance, or if you would be willing to provide more detail here is my contact information: Bill Stoeckel General Manager Daniels BMW 610-820-2950 Thank you for taking the time to communicate.

April 11, 2011

I was interested in purchasing a new, 2011 BMW 328xi so my wife and I went to Daniels BMW to test-drive the vehicle. After comparing pricing from other BMW dealers, Daniels was by far the most competitive More

by jsenelow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mesch
March 10, 2011

Let me start off by saying this is the first time I have purchased a BMW car. I actually owned a motorcycle first and decided to look into their cars/SUVs when my wife's lease came due. First we decided More

by j1mm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hackett, David Hackett
March 05, 2011

This was the second BMW I've leased from Daniels. I had the pleasure of working with the same sales consultant who knew exactly what I was looking for (even though I initially didn't). He walked me throug More

by jpaprota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Mar 05, 2011 -

BMW of Allentown responded

Thank you for your kind words and taking the time to compliment our store about the value you found dealing with our staff. Your sales person Richard Hughes continues to share the expertise he has gained in over thirty years of selling BMW's at Daniels BMW. We wish you many miles of safe and enjoyable driving pleasure. Bill Stoeckel, General Manager

March 01, 2011

I recommend you see Greg Clark, a sales person extraordinaire! We purchased a used car and he helped us decide what our needs were, not just what was available. This was a considerable feat since, More

by selazansky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Clark, Gregory Clarke
February 21, 2011

I have rated this dealer and its salesperson as First class all the way. I found this car online, upon calling, I was immediately placed with a knowledgeable and friendly sales associate. I told him whic More

by wot27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Hughes
January 19, 2011

I have nothing but positive reviews for Tony Malgapo and Daniels BMW. I have purchased many cars over the years and this was my best experience in purchasing a car. Everyone was so professional and friendly More

by hunkamarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Malgapo
January 16, 2011

Brought my X3 in for service on 10/10. A week later anti freeze low. Was told by the service dept that the tech may have not been able to get an accurate level as the car may have been hot when I bought it More

by Pink22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Feb 01, 2011 -

BMW of Allentown responded

Thank you for review. Your feedback is valued as it helps us learn where our opportunities for improvement are found. We apologize for your inconvenience and dissatisfaction. We appreciate your patronage, and will strive to serve you better in the future.

January 12, 2011

I had a very positive sales experience with Daniels BMW and Tony Malgapo. Specifically, I am an out-of-state customer and found out about my car and Daniels BMW over the internet. I did not have too much p More

by fahrfrumlosin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Malgapo
December 29, 2010

Richard Hughes, our salesperson, did an excellent job facilitating the purchase of a 2011 BMW 535. He was very respectful, a good listener, has thorough product knowledge and followed up after the sale More

by wellsfes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hughes
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