BMW of Allentown | Page 227

My wife and I have purchased two BMW's in the last year off of Brad. He listened to what we were looking for and went above and beyond in his assistance. He is trustworthy and honest. He made sure we we off of Brad. He listened to what we were looking for and went above and beyond in his assistance. He is trustworthy and honest. He made sure we were completely satisfied with our purchase. My wife and I feel we were trated well and look forward to working with Brad when we purchase our next BMW. I would highly recommend Daniel's BMW and Brad to anyone who is in the market for a BMW. More

I HIGHLY recommend Daniels BMW for anyone looking to buy a car - new or CPO. Please ask for David Hackett. David is extremely knowledgeable, helpful, friendly, not pushy at all, and above all else: profess a car - new or CPO. Please ask for David Hackett. David is extremely knowledgeable, helpful, friendly, not pushy at all, and above all else: professional. His manager, Jay, didn't play games with me, treated my professionally and in a friendly, open manner. David listened to all my many questions, answered each of them to my satisfaction, and was willing to negotiate in a manner that I felt was appropriate, professional, and to the point (he didn't waste my time). My wife has her BMW serviced at this dealership and has been extremely pleased with the Service Department's customer service. I am confident that my service experience will also be positive. More

My experience at Daniels was very good. I went to some other luxury dealers in the area ( Lexus and Infiniti. Going to other dealerships like Honda, Toyota, Nisssan is a joke. They're all high pressure, g other luxury dealers in the area ( Lexus and Infiniti. Going to other dealerships like Honda, Toyota, Nisssan is a joke. They're all high pressure, greasy salesmen. Luxury dealerships are so much more laid back ) but Daniels was the best, though the Lexus dealership was good experience as well. I came back and forth to the dealership several times and was never pressured into making a purchase. In fact, after I had signed the purchase agreement on a Friday for a Monday pickup, Brad told me if I changed my mind over night he wouldn't hold me to it! Even though I had no intention of changing my mind, it really put me at ease that I had the option of backing out. Customer Service: Brad was great and made filling out the paper work a breeze. Also took care of my plates, which is nice since I live in NJ. Most PA dealers won't do that for you. Quality of Work: I have to admit when I first saw the car ( '07 328xi 6MT just off a lease ) it looked a bit rough. All rims were scuffed and some of the interior was worn. However, when Monday rolled around the car looked brand new. The rims were beautiful again and the worn parts of the interior were like new again. I was very impressed. Friendliness: The dealership was very welcoming. The women at the front desk were very nice to me ( on all 4 visits ) and Brad treated me like a friend not a wallet. The owner, Gary Daniels, even chatted with me for a bit and told me I could call him anytime if I had any issues. Overall Experience: I have to say it was very good and I will definitely recommend Daniels to anyone in search of a BMW. Price: I thought the price was great and got 0.9% financing for 24 months. I paid about $4,000 under what Edmunds.com's True Market Value was for the car! That doesn't even take in the fact that it has Red Coral interior with Silver trim, which is a rare combination to find. About me: I'm not a rich guy. I'm 25 years old and I pulled up in a dirty toyota camry. However, I was treated like everyone else. This says a lot to me since I think most people ( including myself ) feel intimidated by luxury dealerships. More

I was really impressed with the way Brad listened and helped me to find a good fit. The service was exceptional and I felt like I could trust him and everyone that I met at the dealership. I think they helped me to find a good fit. The service was exceptional and I felt like I could trust him and everyone that I met at the dealership. I think they gave me a good deal and an overall excellent value. More

I FOUND EVERY ASPECT OF MY BUYING EXPERIENCE AT THIS DEALER POSITIVE. I WAS NOT PRESSURED IN ANY WAY, ALL MY QUESTIONS WERE ANSWERED FULLY, I WAS ABLE TO GET EXACTLY THE MODEL I WANTED. CHRIS EVEN HELPE DEALER POSITIVE. I WAS NOT PRESSURED IN ANY WAY, ALL MY QUESTIONS WERE ANSWERED FULLY, I WAS ABLE TO GET EXACTLY THE MODEL I WANTED. CHRIS EVEN HELPED ME OUT BEYOND THE CSALL OF DUTY IN HANDLING MY OLD VEHICLE (WHICH I KEPT AND DID NOT TRADE). EVEN THE PRICE WAS VERY REASONABLE. I DID NOT PAY FULL STICKER, AND RECEIVED A SUBSTANTIAL DISCOUNT FROM THAT STICKER, WHICH I DID NOT EXPECT WHEN BUYING FROM A BMW DEALER EVEN IN THESE TROUBLED TIMES! More

Great overall experience. Our salesman Jeffrey P. was incredibly patient as my wife and I made our decision. He allowed us plenty of time to talk by ourselves and was informative but never pushy. Addit incredibly patient as my wife and I made our decision. He allowed us plenty of time to talk by ourselves and was informative but never pushy. Additionally his knowledge of the car was outstanding. Even after he had made the sale he took about 45 minutes to help us set up our auto-adjust seats and explain all of the controls. The dealership was impeccable and we were provided with drinks and snacks. Even our interaction with the finance department was relaxed and smooth. More

I received excellent service for my multiple visits to Daniels to decide on the correct vehicle. The salespeople were extremely patient with me! Additionally, when I picked up the vehicle, it was the most Daniels to decide on the correct vehicle. The salespeople were extremely patient with me! Additionally, when I picked up the vehicle, it was the most efficient process I ever experienced. (And they entertained my toddler as well). More

I previously owned a 2001 330ci that was approaching 100,000 miles and felt it was time to trade up to something newer. My partner had purchased a 2006 325i 4 door from a local dealer and I was thinking 100,000 miles and felt it was time to trade up to something newer. My partner had purchased a 2006 325i 4 door from a local dealer and I was thinking of something 2008 or newer in a 2 door. We had driven by Daniels many times and knew they had a large inventory. We looked at their web site and decided to pay them a visit. We met with Brad on a Saturday morning about 10 am and spent the next 5 hours with him test-driving 4 different cars. Brad was very patience with us and answered all of our questions without ever making us feel rushed or not knowledgeable. While test-driving the different cars, he picked up on my likes and dislikes to help make a final selection. He recommended taking a 328-x drive out for a test, even though I was not too interested in an all wheel drive. He explained in simple terms how the x drive system works and I was very impressed with the handling of the car. At no time did it feel like an all wheel drive car. I decided on a new 2010 328xci in black. Time now to talk money and again Brad was pleasant and helpful with all my questions. He took the time to explain the difference between lease and purchase. When we decided on the price, I asked how soon could I take delivery? I had come prepared to trade in my older bmw right away, and in about 30 more minutes, we were on our way home with a new BMW! I was very impressed with the entire visit and purchase from Brad and everyone at the dealership. Both my partner and I were greeted when we arrived and everyone who we passed on the numerous trips in and out stopped to say hello and asked if they could do anything for us. I would recommend this dealership to anyone looking for a pleasant buying experience. We had purchased the 2006 at another dealership and the experience was not anywhere close to Daniels. We will definitely be back when it comes time to trade the 06 in and hope Brad will again be able to assist us. THANKS! More

Third purchase from Mark .. always quick, courteous and knowledgable of the product. Quality of work - Mark tells it like it is, even the first purchase he didn't try to lure us in by telling us what we m knowledgable of the product. Quality of work - Mark tells it like it is, even the first purchase he didn't try to lure us in by telling us what we may have wanted to hear and then give a different version. Honest and straightforward and very friendly. Always greets us when we are in for a service if he sees us. Dealership is very competetive in new car pricing and tradein values even though the only dealer in the area. I compare with other dealers within 50 mile radius. More