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BMW of Allentown

Allentown, PA

4.8
2,511 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence. As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,511 reviews

February 05, 2010

Carrie was a WONDERFUL salesperson! She made us feel so welcome and the whole experience was totally unpressured and great! The delivery process was easy and fast. The car was impeciby cleaned, gassed up More

by dwanamaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Zader, Carrie Fortune
February 05, 2010

I was extremely pleased with the Salesmen Gregory that I worked with. I felt he was attentive and patient to learn the specifics of what my desires where and tailored a vehicle to meet those specifics. More

by sarenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory J. Clarke, Gregory Clarke
Feb 08, 2010 -

BMW of Allentown responded

Your comments are appreciated, and well written. We appreciate good feedback which helps us evaluate our business practices. Your salesperson Greg Clarke informs me he has spoken with you again since reading your review. Please accept my apologies on behalf of Daniels BMW for not providing exceptional service in every category during your experience with us. Your comments are important to us, and lead toward continual improvement efforts.We hope you enjoy your BMW. Bill Stoeckel, General Manager - Daniels BMW

February 03, 2010

I do not often write reviews, but felt my experience with Daniels was so outstanding that it would be wrong not to. Greg Clarke was my sales person. He was very patient, and spent many hours showing me car More

by dwhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Clark, Gregory Clarke
February 03, 2010

I have purchased many cars in my life. I must say, my experience at Daniels BMW was the best ever. My sales person, Jeffrey Pecsek , was great! He was very patient, informative and professional. He provi More

by racephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pecsek, Jeffrey Pecsek
February 01, 2010

My wife and I recently moved back to the Lehigh Valley for a job relocation after 6 years in the New York City area. After doing a lot of online research we wanted to test drive a new 328xi and started at More

by jnakahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad R. Gerhart
January 25, 2010

I drove 4 hours from VA to make my vehicle purchase from Daniels; as their price was lowest by far in a 200 mile radius on a slightly used M5. They offered me a fair trade in value over the phone, sight un More

by uons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hackett, David Hackett
January 25, 2010

Daniels was a great place to buy my first BMW. The staff was very friendly, knowledgable, and unassuming. I never felt rushed or pressured into making a decision (which rarely occurs at car dealerships in More

by scags17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fretz, Greg , Gregory Clarke
January 21, 2010

Mark and the staff at Daniels have been outstanding to work with. This is the second vehicle we have purchase from Mark, and he has been great. He is very friendly and goes the extra mile to help you fi More

by bluecat1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sackett
January 20, 2010

December 24th, 2009, I purchased for my wife, a 2006 BMW Z4 3.0 si from Mark Sackett, and Gary Albanese made this a smooth transaction and enjoyable as well..... Service Manager was very helpful as well... More

by bldorsche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK SACKETT, GARY ALBANESE, WEBSTER
January 12, 2010

Please see attached insert from email sent to Ms. Zedar as a follow up to her on her professional service: Hi Carrie, Thanks so much for your note. I am remiss in the fact that I have been meaning More

by tbaringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Zedar, Carrie Fortune
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