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BMW of Allentown - Service Center

Allentown, PA

4.8
691 Reviews

691 Reviews of BMW of Allentown - Service Center

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February 23, 2022

I received prompt attention on arrival. I was informed of repair progress and additional work required. The payment process was quick and easy. More

by Okyots7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

BMW of Allentown responded

Thank you for taking the time to share your experience! We appreciate you coming to visit us here at Daniels BMW and hope we have the opportunity to serve you again in the future!

February 18, 2022

My experience with Daniels MINI was great. Had a thermostat/water pump issue and they had it fixed in a day. More

by CarlH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox(Service Advisor) and Steve(Mini Tech)
Feb 22, 2022 -

BMW of Allentown responded

It makes our day to hear this, Carl! Thank you for being a Daniels BMW customer!

February 17, 2022

Provided a complimentary loaner car for the day, completed the oil change timely and washed the car More

by spartan031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

BMW of Allentown responded

Thank you for your review! We look forward to seeing you next time!

February 16, 2022

Met at my car, at the door and by Ryan with a smile. Ryan was very pleasant, professional and attentive. He answered all my questions promptly. My experience was a positive one. More

by icarrasq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Feb 18, 2022 -

BMW of Allentown responded

We're so happy to hear you enjoyed your experience with Ryan & the team! Thanks for visiting Daniels BMW and please don't hesitate to reach out if we can be of service again in the future!

February 15, 2022

My experience with Daniels BMW of Allentown has been great! The staff were super attentive and explained what was happening throughout the process of having my vehicle serviced. More

by allentownbilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Feb 16, 2022 -

BMW of Allentown responded

We're thrilled to receive your positive feedback! Thank you for trusting Daniels BMW with your business. We hope to see you again next time!

February 11, 2022

The service department at Daniels is top notch! Our service advisor Ethan is very knowledgeable and complete. He explains all the necessary services that will be done. Highly recommend Ethan @ Daniels More

by Gary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

BMW of Allentown responded

Hi Gary, thank you for considering our team the best of the best! We're so happy that Ethan and our team earned your 5-stars!

February 10, 2022

Outstanding customer service from sales department and especially the service department. This is what keeps me coming back to Daniel's BMW year after year. I have been coming to Daniel's since 1985 and r More

by bchopra2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your loyal business! We're truly grateful for all of your support over the years and are happy to hear that Ethan & the team continue to provide you with such wonderful service. Thanks again for the fantastic feedback and we'll see you at your next visit!

February 10, 2022

Everything was on time including the shuttle driver and the time of service. Everyone was courteous and friendly. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback, Steve! We hope to see you again next time here at Daniels BMW!

February 09, 2022

Needed to use BMW roadside service for a blown out tire. They were great! They arranged to have my my car towed to Daniels. Even though the Daniels service department wasn’t expecting the work, they were ab More

by jlynn7q1
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Feb 09, 2022 -

BMW of Allentown responded

Thank you for visiting Daniels BMW! While we're sorry to hear about the blown tire, we're happy our team stepped in! We look forward to seeing you next time at Daniels BMW!

February 02, 2022

Very friendly and professional staff. Highly recommend to any BMW lover. Lisa Manento from service department is great and a pleasure to deal with. More

by HussamKelawy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Allentown responded

Thank you for your support of the Daniels BMW team! We appreciate your recommendation and look forward to your next visit!

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