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BMW of Allentown - Service Center

Allentown, PA

4.8
687 Reviews

687 Reviews of BMW of Allentown - Service Center

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October 29, 2013

We were on the road from upstate NY to DE in order to attend calling hours for a family member. Our time schedule was tight to make it in time. Our run flat time ruptured the side wall and we were worrie More

by bgawinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Webster Lingle, Rudy Neher, shop foreman, and Sean McFarland, Parts
September 10, 2013

I've purchased more than one new BMW from them. The last BMW has had nothing but mechanical issues and it is not even 2 years old yet.. No matter who I turn to, I get the run around. BMW has 12 "rules" More

by KimberlyDamian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Web Lingle, Carrie Fortune, Joe Millington
August 02, 2013

My car died on the highway at about 4:30pm on a Friday while I and my son were en route to New Jersey from Western New York. The BMW roadside service identified Daniels BMW as the nearest dealer but they More

by valeriedeberry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
March 28, 2013

I started my car the other morning and it sounded like a helicopter - the engine loud, not firing smoothly, uneven, almost shaking the vehicle body. Service Engine light came on. I immediately called Daniel More

by cmcconville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Debbie
January 09, 2013

Ethan Harbison is my service adviosr. He is very patient with me and goes above and beyone to resolve any issues I may have. I have always enjoyed brinig my cars there. They are always friendly and cater to More

by KyleHoesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 13, 2012

This review is written with our deepest thanks and This review is written with our deepest thanks and gratitude to Daniels BMW’s dedicated team in Allentown PA. My husband and I have been purcha More

by Gayl Trump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Service Technician, Jeffrey Pecsek- Salesman, Joe Millington-Service Wrtier, Jeffrey Pecsek, Joe Millington
October 03, 2012

I just want to pass along my compliments regarding Todd Simpson, Service Consultant, Daniel's BMW.  Late on the afternoon of August 21, 2012, I was leaving a business appointment in Bethlehem the “flat tir More

by JMacJMac02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Simpson
Oct 03, 2012 -

BMW of Allentown responded

Thanks you for taking the time to recognize Todd, and your experience in our store. It is always pleasing to hear comments from people who take the time to compliment the efforts of people like Todd who truly care about the services he provides, and the customers he helps. Sorry to hear you had an issue with your BMW, but pleased to hear we were able to help. We look forward to an opportunity to serve you again in the future!

August 18, 2012

I had three visits to Daniels this past summer for my BMW 2003 325xi; two in June and one in July. My original battery finally died and needed replacement, a thermostat and front brakes needed replacement, a More

by delepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 15, 2012

We broke down while going on vacation and was towed into Daniels. Every individual from the front desk to the service department with whom we dealt were very professional and courteous. I interacted with More

by bobert44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Millington
August 07, 2012

The service that I received went above and beyond what I expected. the repairs took longer that I expected which was not a problem. The service advisor did every thing he could to get the car back to me. More

by mkov1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Kowalonek, Jeffrey Pecsek
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