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Todd Simpson
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164 Reviews
Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. He has received multiple BMW awards for his performance and customer satisfaction throughout his years with BMW. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!
Read moreDealership Experience
11 yrs, 8 mos
164 Reviews
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164 Reviews of Todd Simpson
Helpful 
July 31, 2022
Excellent service experience. Scheduled the service online , the service manager was excellent on arrival. Understood the concerns and got to it. The car was ready ahead of promis Scheduled the service online , the service manager was excellent on arrival. Understood the concerns and got to it. The car was ready ahead of promised time. More
by alim10004
July 27, 2022
I don't know what to write exactly but to be honest my car was fixed that was a good part of it, Todd at reception was helpful and try his best but the service is way way expensive than other dealers or m car was fixed that was a good part of it, Todd at reception was helpful and try his best but the service is way way expensive than other dealers or mechanic and I was charged around 80 bucks for state inspection if I am not wrong don't remember the exact number but somewhere close to that More
by jadoon5050
July 26, 2022
Awesome! Above and beyond! Exceptional customer service! Detail oriented. Perfectionists. Caring. Strive for success and 5 stars Above and beyond! Exceptional customer service! Detail oriented. Perfectionists. Caring. Strive for success and 5 stars More
by Adam Maziuk
Other Employees Tagged: David Simoes
July 12, 2022
Recently had my car serviced and working with my Service Advisor, Todd, was a pleasant experience. The Technician sent me a video of my vehicle during his inspection and explained the work he performed. I w Advisor, Todd, was a pleasant experience. The Technician sent me a video of my vehicle during his inspection and explained the work he performed. I was able to wait for my car and they had me out quickly. More
by Waynevanderslice
June 30, 2022
Lisa was great took care of me I’m so pleased ty and mechanics were awesome as well ty daniels mechanics were awesome as well ty daniels More
by Johntorres412
Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento, Austin Schlemmer, Ryan Mertz
June 23, 2022
Informed what was needed & cost. Treated w/ respect & job was completed in a timely matter. Treated w/ respect & job was completed in a timely matter. More
by Pat
Other Employees Tagged: Ryan Mertz
June 15, 2022
I received prompt service and a great loaner. Todd, my service advisor contacted me as soon as the car was finished. It was washed and ready to go when I arrived. I was escorted to the cashier an Todd, my service advisor contacted me as soon as the car was finished. It was washed and ready to go when I arrived. I was escorted to the cashier and then to my car. More
by Case
