BMW of Anchorage

Nico is a HUGE asset to your team! Upon purchasing my, new to me, 2015 x3, I learned there was a good bit of servicing that needed to be done to get it running at optimum performance an Upon purchasing my, new to me, 2015 x3, I learned there was a good bit of servicing that needed to be done to get it running at optimum performance and up to bmw standards. I was a bit stressed out by this, having taken on a vehicle with more issues than I was originally aware of. however, once the vehicle was in the shop, Nico was able to get every little thing taken care of, and get my car running perfect again. His customer service is outstanding, unmatched by any other service center I’ve experienced. I’m grateful for his work and your service teams work, to get my vehicle in tip top shape. Thank you. More

Tire Changeover I've been working with my Service Advisor, Bruce, for the last 3+ years. He is fantastic! Good communication, always able to answer my questions and p I've been working with my Service Advisor, Bruce, for the last 3+ years. He is fantastic! Good communication, always able to answer my questions and provides excellent customer service. Looking forward to seeing how the new studded run-flats work this winter - thanks Bruce, for hooking me up! More

excellent job have bought 2 cars through Ansel now and He is a pleasure to work with. Kept us informed along every step the the way and answered all our questions w have bought 2 cars through Ansel now and He is a pleasure to work with. Kept us informed along every step the the way and answered all our questions without making us feel like it was a bother. Will return when we are looking for another car. The finance dept was also a breeze to work with as well as their service dept so far. More

maintenance and detail The windows and windshield could have been cleaned and wiped off better, The inside of the car was cleaned very well as was the exterior surface. The windows and windshield could have been cleaned and wiped off better, The inside of the car was cleaned very well as was the exterior surface. More

Winter Service Great service from the customer service reps. Explained all the work and associated cost in detail and helped me pick out new tires based on my drivi Great service from the customer service reps. Explained all the work and associated cost in detail and helped me pick out new tires based on my driving needs. I requested after service hours pick up and it was a smooth pick up with the sales team on Sunday. More

Service Needed regular service and windshield replacement. As usual everyone was very kind a respectful at drop off and pick up. Great service. Thanks very mu Needed regular service and windshield replacement. As usual everyone was very kind a respectful at drop off and pick up. Great service. Thanks very much. More

Quality vehicle and excellent customer service BMW makes a fantastic car, and BMW Anchorage takes care of the car and customer with thier friendly and professional staff. Terrific customer service BMW makes a fantastic car, and BMW Anchorage takes care of the car and customer with thier friendly and professional staff. Terrific customer service! My service consultant knows my name, knows why my car is in for service and communicates with me about my car timely. If he says he'll call or have the car ready at a certain time, then he does. More

New tires and oil change They took care of my oil change even though it was a little early when I was getting new tires due to a flat. So wonderful that I didn't have to go ba They took care of my oil change even though it was a little early when I was getting new tires due to a flat. So wonderful that I didn't have to go back in a few days for the oil change. More

Took great care of us. Such a pleasure having your car taken care of by this dealership. They are efficient and helpful and available with Saturday hours. They accommodate Such a pleasure having your car taken care of by this dealership. They are efficient and helpful and available with Saturday hours. They accommodate our schedule and washed our car. Could not be more thankful. More

Excellent Service Very professional. They go the extra mile to get you to work and then return when my car is done. They wash your car after also! Very professional. They go the extra mile to get you to work and then return when my car is done. They wash your car after also! More