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BMW of Anchorage
Anchorage, AK
160 Reviews
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Showing 160 reviews
October 18, 2023
We emailed ahead to make sure the Buick we were interested in was still in stock. She set a appointment up and said it was there. (Drove 160 miles to look at it) We got to the dealership, a man interested in was still in stock. She set a appointment up and said it was there. (Drove 160 miles to look at it) We got to the dealership, a man dressed in a suit met us inside and ask what we wanted. Told him we had a appointment to see the Buick, he said we sold it yesterday. No offer to help, guess he thought we couldn't afford to buy anything. We were so upset by the way he treated us. We went next door and paid cash for a really nice suv, at a better deal, and treated us with respect! Payless will get our business from now on! More
by OFF GRID
Employees Worked With
Didn't get his name
Helpful January 15, 2023
We had my daughter’s X3 in for oil change and check engine light. Was charged $240 for oil and ‘inspection to reveal oil leak. After second appointment valve cover was replaced and transmission linkage engine light. Was charged $240 for oil and ‘inspection to reveal oil leak. After second appointment valve cover was replaced and transmission linkage seals replaced. Total cost $2500. Daughter drove back to Fairbanks and transmission became very rough half way there. Barely made it and now transmission shifts down randomly, then upshifts and bogs down. At idle the whole car shakes while in drive or reverse. Not satisfied. More
by Steve
Employees Worked With
Bunmee
August 15, 2020
Very pleased used car owner The staff was helpful, professional, and knowledgeable. Matt did a great job showing me this car. Robert was fast on the paperwork. Great team. I The staff was helpful, professional, and knowledgeable. Matt did a great job showing me this car. Robert was fast on the paperwork. Great team. I love my car.. More
by cynder
Employees Worked With
Matt...dont know his last name.sales 5 Stars Robert in the office
January 16, 2020
Great service I had two tires replaced. They were able to have it done the same day. The complimentary shuttle service was quick and efficient. The service advisor I had two tires replaced. They were able to have it done the same day. The complimentary shuttle service was quick and efficient. The service advisor was friendly and helpful. More
by brian_schumacher
Employees Worked With
Dan, Allen Latuska, Curtis Zakrzewski
January 11, 2020
Nico is an absolute wonder to work with each time I’ve come into the BMW service center. He is very knowledgeable in his work and is always very helpful. come into the BMW service center. He is very knowledgeable in his work and is always very helpful. More
by Makila85
Employees Worked With
Nico , Nicolas Tapafua
December 20, 2019
In and out in one day! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! Nico made sure all items on our vehicle were taken care of. The service included a new windshield while other items were being completed. Thx! More
by Smarts
Employees Worked With
Andy (Service Mgr.), Phyllis Halverson, Nicolas Tapafua
December 20, 2019
Easy to schedule service appointment. Great to have a Shuttle van service. Vehicle done early and shuttle picked me up right away. Car wash is a nice touch! Shuttle van service. Vehicle done early and shuttle picked me up right away. Car wash is a nice touch! More
by Batman
Employees Worked With
Landon Bauer
December 05, 2019
Andy and his service team provides VIP service every visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchase visit. Dave their GM is attentive and he and his sales team go the extra mile for his customers and is why I am a returning customer having purchased my second BMW from them. More
by Mike
Employees Worked With
Andy Lloyd, Josh Bunning, John Dimmick, Nicolas Tapafua
November 22, 2019
Fast, Professional, Very Helpful THANK YOU ALLEN! very fast, very professional. great, open lines of communication. i could not ask for better service. called with updates and com THANK YOU ALLEN! very fast, very professional. great, open lines of communication. i could not ask for better service. called with updates and completion. thank you More
by jason
Employees Worked With
Allen Latuska
November 18, 2019
Quick turn around. Courteous personnel. Took in for winter service. Completed in a very timely manner. Nico has always been very helpful when I have come in for service on either of our cars Took in for winter service. Completed in a very timely manner. Nico has always been very helpful when I have come in for service on either of our cars. More
by akhog01
Employees Worked With
Nicolas Tapafua
