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BMW of Arlington
Arlington, TX
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
July 26, 2012
Brian has been helpful beyond belief. He checks in with me to make sure that I love my Mini Roadster and he answers all of my questions promptly. He took the time to show me all of the computerized control me to make sure that I love my Mini Roadster and he answers all of my questions promptly. He took the time to show me all of the computerized controls and got me set up on the satellite radio. Although my trip in to pick up my car was less than desirable, he sent someone new to town to pick me up from the airport, he quickly rectified the situation. Brian has been a pleasure to do business with. We have his personal cell phone number and he responds to our text messages almost always immediately. We will continue to buy from Brian for our future Mini Cooper purchases, as we own more than one right now and will continue to buy Minis. Thanks BRIAN for making my first brand new car buying experience a great one! More
by shanabrader
Employees Worked With
Brian McNulty
July 25, 2012
We LOVED Moritz Mini! After searching for a car on the internet, at dealers, and through reviews, we were READY to buy a car and knew what we wanted. From the moment we first spoke to Samantha, we were internet, at dealers, and through reviews, we were READY to buy a car and knew what we wanted. From the moment we first spoke to Samantha, we were CODDLED by her incredible ability to quickly understand our priorities, meet our needs, and offer us UNCOMPROMISING service. Before we ever had to drive to the dealership Samantha was emailing us images, price sheets, quotations, and striving to EARN our business. Previous dealers took a more entitled view and acted as if we owed them for taking their time. Samantha earned our appreciation and respect by giving us amazing value! We purchased exactly what we wanted with no unwanted up-sells, but with the perfect upgrades for our needs. In only a few hours time, we had found the perfect car, successfully negotiated terms, accepted unbeatable financing, and sealed the deal for a happy ride home. I have never been so excited about buying anything. This buying experience was almost as good as our beautiful MINI with the ironclad warranties. Worry free and loving it! I would even want to invite the finance manager (Kim) and sales woman to hang out. Did I mention that we brought along 3 kids and our dog? The kids left smiling with some new MINI T-Shirts! More
by Catherine Morphis
Employees Worked With
Samantha Miller
July 25, 2012
My overall experience has been wonderful. Working with Doug Mayberry has been the best. I recently purchased a 5-series BMW. Doug was very informative, patient, and confident in reassuring me and husba Doug Mayberry has been the best. I recently purchased a 5-series BMW. Doug was very informative, patient, and confident in reassuring me and husband that he would work hard at getting exactly what we wanted, It was almost like he read my mind and picked out EXACTLY what I wanted. We have purchased a total of 6 vehicles with Doug Mayberry as our salesman. I never imagened I would own a 5 series BMW. I am a satisfied customer and my family has officially adopted Doug as our salesman for life...................... More
by mtibbs67
Employees Worked With
Doug Mayberry
July 25, 2012
This was my second Mini purchase from Moritz. Each time I've had contact with this dealer, weather for service or sales, I've walked away smiling. I've had contact with this dealer, weather for service or sales, I've walked away smiling. More
by lononboys
Employees Worked With
Brian McNulty, Brian McNulty, Tony Segreti
July 25, 2012
I would recommend Moritz MINI to anyone looking for a MINI. TJ (aka Timothy) was so patient with me and I am a bit KA-razy (aren't all MINI drivers?). He stayed late to go over all of my options when co MINI. TJ (aka Timothy) was so patient with me and I am a bit KA-razy (aren't all MINI drivers?). He stayed late to go over all of my options when considering lease vs. buy. I ended up buying and I "GUESS" they gave me a fair trade in value for my '05, I mean what do ya expect when you're too lazy to sell it out right ?! He worked with me to give me a fair deal on the little extras that I wanted, like stripes and mirror caps. Your MINI isn't complete w/o them! I took delivery two days later and TJ spent about 30 minutes with me explaining ALL the features on my new Cooper S. I feel he went well over and beyond what is expected. I'm not exactly technologically advanced so he was so sweet to set up my blue tooth and walk me through my digital displays....ALL IN 102 degree heat!!!!!! I love this dealership and I love the service people which is SO important because in the UNLIKELY event that I have a problem, I know they'll take care of me. I even called my service guy to let him know that I traded my car in, in case he wanted to buy it. I have THAT kind of relationship with this place. Once you go Moritz MINI you'll NEVER go anywhere else! Ask for TJ! More
by sexymini4life
July 22, 2012
The sales rep was incredibly helpful. She was friendly and knowledgeable about the vehicles. She was able to help me decide what vehicle was best for me. We spent a total of 5 hours at this dealership and and knowledgeable about the vehicles. She was able to help me decide what vehicle was best for me. We spent a total of 5 hours at this dealership and she consistently gave us great customer service. More
by kgipson
Employees Worked With
Samantha Miller
July 20, 2012
Excellent!!! Marco took care of me, answered all of my questions and delivered my Mini on time. There is no high pressure sales tactics at all! :) The Financial Services Manager, Robb Leyda explained a questions and delivered my Mini on time. There is no high pressure sales tactics at all! :) The Financial Services Manager, Robb Leyda explained all of my options and worked hard to get the payments spot on for me. More
by tawayj
Employees Worked With
Marco Lopez
July 19, 2012
We were very pleased with the service we recieved from Samantha Miller. Sam worked with us to find the car and the price we needed. She was very knowledgeable and helpful on the many choices of MINIs offe Samantha Miller. Sam worked with us to find the car and the price we needed. She was very knowledgeable and helpful on the many choices of MINIs offered be the dealership. Sam was very professional. We found dealing with her and the dearship she repersents to be a wonderful experience. Sam seems to really enjoy her job and she believes the product (Mini Coopers) is a great product. More
by beauregard123
Employees Worked With
Samantha Miller
July 18, 2012
I appreciate the service that I received at BMW Moritz. Salesman Doug Mayberry went above and beyond to give me quality service!! Thank You! thanks! Salesman Doug Mayberry went above and beyond to give me quality service!! Thank You! thanks! More
by waywayme
Employees Worked With
Doug Mayberry
