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BMW of Arlington
Arlington, TX
1,481 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,481 reviews
November 07, 2026
Reese Ismail did an amazing job getting my BMW X5 serviced in a timely manner, in addition advised me concerning other services that needed to be completed, 4 wheel alignment, & a detail since I had serviced in a timely manner, in addition advised me concerning other services that needed to be completed, 4 wheel alignment, & a detail since I had been putting boxes in the back during a move to our new home. I am very happy to recommend Reese to my friends and other BMW owners that I am acquainted with. More
by jom
Employees Worked With
Reese Ismail
November 07, 2026
Since purchasing my BMW, I’ve scheduled my service appointments at this dealership. My most recent service was quick and smooth, and everyone was friendly. However, I’m giving a low rating because I c appointments at this dealership. My most recent service was quick and smooth, and everyone was friendly. However, I’m giving a low rating because I couldn’t get clear answers to my questions. Before checking my vehicle, the service advisor initially quoted approximately $1,000 per “tire,” or per side, to replace the rear brake pads. She later provided an actual estimate. When I asked why the rear brake pads were more expensive, she said it was because the rear tires were larger than the front ones. That explanation left me confused, and I never received a clear answer. Another advisor was also unable to answer my question about the BMW app. I appreciate the friendly service, but I wish a technician or someone with more technical knowledge were available to explain repair costs and answer mechanical questions. More
by Milo.jim39
Employees Worked With
Sarah Dobbie
November 05, 2026
I bought two cars from Carter at BMW of Arlington. He knows the product and he respects my time. I get the information I ask for promptly and it is always accurate. With both purchases I was in-and-ou He knows the product and he respects my time. I get the information I ask for promptly and it is always accurate. With both purchases I was in-and-out under an hour. I've worked with Chad on the service side. He takes ownership as a service representative. He never asks me to do things like track down information when he can do it himself. You'll notice Chad when you visit. He is the one literally running between the shop and the service desks to take care of his customers faster. More
by Walter McInnis
Employees Worked With
Chad Bryson, Carter Selby
November 03, 2026
It was very positive experience. Trevor was outstanding and Nick was amazing 👏. Please give Trevor a raise. He made our experience very positive and easy. The General Manager was gr Trevor was outstanding and Nick was amazing 👏. Please give Trevor a raise. He made our experience very positive and easy. The General Manager was great as well. Will definitely tell a friend. More
by Ladyrenee1965
October 31, 2026
Reesh took care of us for oil and rotate/balance services with no issues there. Only issue is when he clarified what we were charged for, he said $120 for oil, $90 for rotate, and rest for taxes for a total with no issues there. Only issue is when he clarified what we were charged for, he said $120 for oil, $90 for rotate, and rest for taxes for a total of $240. Turns out in the 2nd page of the receipt, we were also charged $22 for misc charges as part of that. We were not told of this charge in any part of the process, so unfortunately this dealership gets a ding for lack of transparency. More
by Kevin
Employees Worked With
Reesh Ismail
October 27, 2026
BMW itself is fine, but Myron has been the worst service advisor I have ever dealt with. His customer service was extremely disappointing, and his attitude made the entire experience unpleasant. Rather than advisor I have ever dealt with. His customer service was extremely disappointing, and his attitude made the entire experience unpleasant. Rather than demonstrating professionalism, listening to the customer’s concerns, and prioritizing customer satisfaction, I felt as though his primary objective was to find ways to increase my expenses rather than genuinely help me. Because of this experience, I have stopped taking my vehicle to Arlington BMW and now prefer Grapevine BMW, where I receive significantly better customer service and feel that my concerns are treated with respect. The quality of customer service matters just as much as the quality of the vehicles being serviced, and unfortunately, Myron’s approach has cost Arlington BMW my continued business. More
by Angry Mia
October 22, 2026
great service, reeish and will have been such a pleasure to work with and they always make sure i am accommodated for all my needs and dont charge up when i dont need any extra services. great dealership wo to work with and they always make sure i am accommodated for all my needs and dont charge up when i dont need any extra services. great dealership would recommend working with them. More
by Kaif
Employees Worked With
Reeish, Will
October 22, 2026
I have been trusting BMW of Arlington with my vehicles for a few years, and Chad consistently makes every service visit an outstanding experience. As my go-to advisor for keeping my X5 M50i running perfec for a few years, and Chad consistently makes every service visit an outstanding experience. As my go-to advisor for keeping my X5 M50i running perfectly, he is incredibly friendly, professional, and delivers a level of customer service that truly stands out. I especially appreciate his honest, practical approach to maintenance and his proactive effort to help me find reasonable savings on parts and service whenever possible. If you need your vehicle serviced, I highly recommend asking for Chad. More
by Borja
Employees Worked With
Chad
October 22, 2026
Edin amd staff was great. They really listened and worked with us. There was no pressure and he understood what worked best for us and not what was in his beat inerest They really listened and worked with us. There was no pressure and he understood what worked best for us and not what was in his beat inerest More
by Bmoor44
Employees Worked With
Dexter Manley Jr and Edin B
