BMW of Arlington

Samantha was so friendly, she made us feel very comfortable instantly. We were purchasing our 2nd mini, & Samantha took time to review the new improvements. She was not hurried, answered all of o comfortable instantly. We were purchasing our 2nd mini, & Samantha took time to review the new improvements. She was not hurried, answered all of our questions & even gave us some cool Mini gifts. Her knowledge of Mini was impressive, even sharing some of the configurations she had done on her Mini She took us to finance, asked if we wanted water, coffee, etc. I felt like I was important to her. The test drive was easy, everything was in order quickly, & we drove the new Mini home in about 2 hrs. The dealership was great for the trade-in price, no long protracted negoiations. We have since purchased some accessories for the Mini & will be purchasing more. More

I went into the dealership just curious to see what MINI was all about in search for a new car. I left the dealership on day one incredibly surprised and pleased with not only the MINI but the attention and was all about in search for a new car. I left the dealership on day one incredibly surprised and pleased with not only the MINI but the attention and friendliness of this dealership. Mr. Darrough was so helpful and found a car within a matter of minutes that fit the description of what I wanted in my car. He offered a great deal for it but never once pressured me into the sale. After doing my research and checking out all my options I came back to this dearlership and Mr. Darrough. They were unlike any other dearership I came across in my hunt. They were invested in finding the right car for me and not just a car to make the sale. He made the whole car-buying experience easy and painless. When I picked my car up, it was in perfect condition; brand new, perfectly striped and tinted, and completely spotless. He helped me set up the features in my car and made it very clear if I had any questions to call. He has since checked on me several times to make sure I'm still pleased and I am! I love my MINI; I can't help but smile when I get in it. I have and will continue to recommend this dealership to others. It was a great experience and I am very pleased with how it all turned out! More

When my 2005 Cooper was totalled in a car crash I was devastated. After looking at several other makes and models I just couldn't find the "FUN FACTOR" of driving a MINI in any other car so my husband an devastated. After looking at several other makes and models I just couldn't find the "FUN FACTOR" of driving a MINI in any other car so my husband and I went to Moritz in search of my NEXT dream car. Unlike many other dealerships in the area the MINI showroom is bright, modern, and free spirited- just like the cars they sell. The entire sales team was extremely friendly and helpful never pushy or leading. Timothy spent a significant amount of time with us looking throughout the US for a car with the features and colors we wanted. When none could be found, Timothy walked us through the process of ordering direct from the manufacturer. The overall process was very easy and Moritz did a great job of updating us on my car's progress whenever possible. When my car did finally arrive it was in perfect condition and ALMOST exactly as we had ordered it with only 1 small cosmetic item missing. Overall our experience has been great and we highly recommend both MINI vehicles and the MORITZ Mini dealership. More

My love affair with Mortiz MINI began about seven years ago. Several times a year I would visit and test drive my dream car - the MINI Cooper. As new models of the car were released I would stop in, test ago. Several times a year I would visit and test drive my dream car - the MINI Cooper. As new models of the car were released I would stop in, test drive, talk to a sales representative, and then plan my next visit. I even convinced my father to buy one just so I could go with him to test drive it. Each and every time I visited Moritz MINI I was treated with extreme care. There was never overt pressure from the sales reps; they were simply happy to help me live out my dream (if even for a half hour). It became a little like the TV show "Cheers" where I played the role of Norm. Seven years and an act of God later (my car was totaled in a hail storm in Dallas), I walked into the dealership once again with my dream car staring me in the face. Samantha was amazing! We talked about my options: what I was looking for, the type of car that best suited me (including my finances), and what my timeline was. Throughout the entire process, Samantha listened to my needs and wants, innately found vehicles that matched my personality, and patiently waited through the process that is insurance claims. She was encouraging of my choices, and kindly entertained my energy-driven four-year-old son while we were in the dealership. She protected my interests and genuinely shared in my joy when I picked up my new MINI Cooper! I also want to express my happiness with the BMW Finance department. Kim Green was thorough in his explanations of additional packages/options, but did not apply undue pressure (as you so often encounter at car dealerships) to add to my car purchase. I have been a walking MINI ad for almost a decade and will continue to support not only the brand, but also Moritz MINI as a world-class, family friendly, and genuinely thoughtful dealership! Congratulations Samantha and Moritz MINI - well done! More

The staff at Moritz Mini were beyond excellent at helping me get THE MINI that I had dreamed about since they came out in America in 2002. I didn't have any haggling to do with them. they brought the car in me get THE MINI that I had dreamed about since they came out in America in 2002. I didn't have any haggling to do with them. they brought the car in from another dealership, taught me the cool features, and I have been in heaven since then. More

I went in to test drive a Mini Cooper S Hardtop while my husband and I were in Arlington for a Rangers game. I didn't expect to find the exact car I wanted on the lot, so I was very surprised to find the c husband and I were in Arlington for a Rangers game. I didn't expect to find the exact car I wanted on the lot, so I was very surprised to find the car I ended up with (there were only two things missing from this car that were on my "dream car"). I decided those were not deal-breakers, though. We dealt with Timothy through this whole process, and he was very helpful and friendly even though I probably called him every day. Other than a small snafu when we couldn't find the title for our trade-in, the whole process went very smoothly from start to finish. I would recommend this dealership to anyone. More

Excellent service, friendly, and courteous. No pressure. We gave Timothy (TD) our specs and he found one with our 4 "must-haves": model, color, engine, and sun-roof. We didn't think we were going to like We gave Timothy (TD) our specs and he found one with our 4 "must-haves": model, color, engine, and sun-roof. We didn't think we were going to like the White Roof, but it met every other requirement. After a quick test drive, we bought it that very same night. More