
BMW of Arlington
Arlington, TX
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Marco was pleasant, knowledgable, and professional. Did a detailed review of our new car's "gadgets". The dealership was clean and well presented. New car delivery was great, car was clean and ready when pro detailed review of our new car's "gadgets". The dealership was clean and well presented. New car delivery was great, car was clean and ready when promised. More
James Cuevas made the car buying experience as easy and painless as possible. I have never purchased a pre-owned vehicle and had my guard up expecting a hard selling bad experience. Instead, it was a com painless as possible. I have never purchased a pre-owned vehicle and had my guard up expecting a hard selling bad experience. Instead, it was a comfortable and pleasant experience and I felt good about the price I paid for the vehicle. The great experience carried through to the finance part. Tony was also great to work with. He beat my bank's interest rate and completed the transaction with ease. I'll send more folks their way! More
Le Juene was very thorough, supportive, knowledgable with the new car explanation and delivery. She took the time to draw us a map for the test drive so we could also stop to see the Cowboy Sradium. She wa the new car explanation and delivery. She took the time to draw us a map for the test drive so we could also stop to see the Cowboy Sradium. She was professional, caring and supportive. She is awesome! More
I went to Moritz Mini to look at what cars they currently had for sale. They had a few that I was interested in but I wasn't really sure about what exactly I wanted. A person named Brian McNulty assisted me had for sale. They had a few that I was interested in but I wasn't really sure about what exactly I wanted. A person named Brian McNulty assisted me in picking out my new car and was super helpful. I am now a proud owner of a new 2012 Mini Countryman! I will definitely be purchasing my next car from them when the time comes. I'd recommend Brian at Moritz to anyone looking to make their next car purchase. He's very professional, friendly, and gave me a great deal that I don't feel I could've gotten at just any dealership. Thanks Moritz Mini! :) More
I usually leave car dealerships feeling like I have been taken advantage of in one way or another. This is not your typical car dealership. I recently custom ordered my MINI Coupe here and June took her tim taken advantage of in one way or another. This is not your typical car dealership. I recently custom ordered my MINI Coupe here and June took her time with me and made sure I got everything I wanted. She made sure I understood all of the packages and didn't pressure me one way or another. I felt comfortable with her. When extra explanation was needed or I couldn't decide, Brian McNulty jumped in. Negotiations were short and sweet--no games. When I picked up my MINI, it was like a grand day! She went through everything on the car and even helped me set up some of the stuff! With MINI, there are quite a few differences from the normal car, so that was pretty great! I got MINI Connected, so having her get me acquainted with that alone was helpful. Go MINI and Go Moritz! More
I was very pleased with how through and professional all the sales personnel was especially Le Juene Montgomery . The price they gave me on my Mini Copper was outstanding.I will be buying for this dealershi the sales personnel was especially Le Juene Montgomery . The price they gave me on my Mini Copper was outstanding.I will be buying for this dealership again and I would recommend too anybody to buy from this dealer. P S my wife likes my mini so will that I my have to buy another Mini. More
My experience with Moritz BMW was excellent. It was surprisingly a pleasant and expedient process from start to finish! Your staff made me feel welcome and my business wanted. Specifically, Jordan surprisingly a pleasant and expedient process from start to finish! Your staff made me feel welcome and my business wanted. Specifically, Jordan Couch's friendly demeanor, professionalism and knowledge of the vehicles made purchasing my first BMW an experience a pleasant one. Thank you for making me a 1st time BMW customer; I have a feeling it won't be my last ;) Respectfully, Jodie Keeter More
My experience with Moritz BMW MINI was much better than most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to test drive out of a difficult to get to spot. I never felt pressured to make a purchase and James seemed willing to work with me to meet my financial requirements. When I returned with my husband over a month later I didn't expect James to remember me but he did and he remembered exactly why my husband was unable to make it the first day which surprised me and me feel like I was more than just a "sale". I was very pleased with the customer service during my car buying experience. Thank you! More
Although this is not the closest BMW dealership to me, I continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. More
This dealership did not give me a full military discount. They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hur They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hurry and they took three times longer than promised. They would not put the window tinting into the car price (so it would go into the loan). They did not call like they promised to go over the cars features. When we complained they did not fix any issues we had. Having bought a car from a previous dealer in Scottsdale, Arizona this dealer was horrible and I do not want to ever go back. More