BMW of Arlington

I gave the highest rating in all categories for the following reasons: I have now purchased my 4th vehicle from this dealership since 2006 this evening (04/19/12). I purchased a Mini Cooper S in 20 following reasons: I have now purchased my 4th vehicle from this dealership since 2006 this evening (04/19/12). I purchased a Mini Cooper S in 2006, a BMW 328I in 2008 (purchased from Dextral Harris - he was incredibly competent and helpful during the purchase of my BMW), a Cadillac SRX in 2011 (purchased from Gary Pulliam - incredibly helpful and made sure i was satisfied with my new vehicle) and this evening a new Mini Cooper S. I must say that I have never met a more caring, competent bunch of people in any other dealership. Your team of sales and service personnel exemplify the word service, before, during and after the sale! These guys are amazing... Gary Pulliam has gone above and beyond to help place me in whatever vehicle I want, (and considering I tend to change my mind quite often, that is no easy task). He is always willing to take my phone calls to explain and address any questions/concerns that I may have regarding my new car. I also had the pleasure of dealing with and getting to know Samantha Miller in Mini and was very impressed with her caring attitude as well and knowledge of the vehicle I was purchasing... She was extremely pleasant, competent and concerned with my being pleased with the vehicle I purchased. The dealership is very fortunate to have these people on their staff! As far as I am concerned, I will never have to visit another dealership! Thank you both Gary and Samantha for all of your help in finding and placing me in my new Mini! Sincerely, Karen Rejcek More

I recently had my car totaled and was dreading looking for something else. With my limited time and crazy retail schedule, this was not something that I wanted to do on my only day (yes, one day off a we for something else. With my limited time and crazy retail schedule, this was not something that I wanted to do on my only day (yes, one day off a week) off. Calling Candess was the best I call I made. Yes, I loved my previous car. Just a few payments away from being paid off, mother nature had other plans. I let her know from the beginning what I was going thru and what I was looking for. Suggestion: be specific in what you want. She gets the job done with great detail. Candess searched the entire Moritz inventory and showed me what was available. Honestly, not much since I'm very specific on my needs for a vehicle. She was patient and fun to work with. Not "used car salesman"ish at all. Candess really gets to know the person for who they are and makes everything smooth. After picking out the car of my dreams for me, she left me in the hands of Mr. Douglass Mayberry. What a treat to work with as well! Calm, relaxed and full of information about the product. He took the time to show me every detail on the vehicle and was genuinely excited about it. He also made the transition to finance (with Tony) smooth and quick. It was painless and they really worked with my budget and specifications being a "first time on my own adult car buyer". ;) Big thanks to all I met during my experience, especially Jon Underwood for giving me the deal of a lifetime on my BMW. Just a beautiful car, excellent machinery and a wonderful piece of art. More

Samantha did an excellent job!!! She has an excellent personality and is very knowledgeable about the Mini Cooper. She made my car buying experience very enjoyable. personality and is very knowledgeable about the Mini Cooper. She made my car buying experience very enjoyable. More

The help that I recieved from Jordan Couch was better than perfect! It was AWSOME! Never had a salesman help me like he did! He still continues to do so, even after I had purchased a car from him! Moritz than perfect! It was AWSOME! Never had a salesman help me like he did! He still continues to do so, even after I had purchased a car from him! Moritz you have out did yourself when you hired a salesman like him! He deserves employee of the month, a raise, and a paid vacation if it was up to me! More

Very knowledgeable, friendly, willing to help me get what I wanted. Quick negotiating and financing. Plan to buy me next car from this dealer too. I wanted. Quick negotiating and financing. Plan to buy me next car from this dealer too. More

Samantha was great! She helped me out through the buying process, she was friendly, fun and patient at all moments. I was trading my leased Mini and I wasn't sure about leasing again or purchasing. She gave process, she was friendly, fun and patient at all moments. I was trading my leased Mini and I wasn't sure about leasing again or purchasing. She gave me all the information needed, never pressured me or rushed me. She helped me out with finding the exact car I was looking for, and I can't be happier with my new Mini! She is very professional and knowledgeable of the product; she explained me all the little things about the new car. I'll totally recommend her and the dealership! More

James Cuevas made the car buying experience as easy and painless as possible. I have never purchased a pre-owned vehicle and had my guard up expecting a hard selling bad experience. Instead, it was a com painless as possible. I have never purchased a pre-owned vehicle and had my guard up expecting a hard selling bad experience. Instead, it was a comfortable and pleasant experience and I felt good about the price I paid for the vehicle. The great experience carried through to the finance part. Tony was also great to work with. He beat my bank's interest rate and completed the transaction with ease. I'll send more folks their way! More

Marco was pleasant, knowledgable, and professional. Did a detailed review of our new car's "gadgets". The dealership was clean and well presented. New car delivery was great, car was clean and ready when pro detailed review of our new car's "gadgets". The dealership was clean and well presented. New car delivery was great, car was clean and ready when promised. More

I went to Moritz Mini to look at what cars they currently had for sale. They had a few that I was interested in but I wasn't really sure about what exactly I wanted. A person named Brian McNulty assisted me had for sale. They had a few that I was interested in but I wasn't really sure about what exactly I wanted. A person named Brian McNulty assisted me in picking out my new car and was super helpful. I am now a proud owner of a new 2012 Mini Countryman! I will definitely be purchasing my next car from them when the time comes. I'd recommend Brian at Moritz to anyone looking to make their next car purchase. He's very professional, friendly, and gave me a great deal that I don't feel I could've gotten at just any dealership. Thanks Moritz Mini! :) More

Le Juene was very thorough, supportive, knowledgable with the new car explanation and delivery. She took the time to draw us a map for the test drive so we could also stop to see the Cowboy Sradium. She wa the new car explanation and delivery. She took the time to draw us a map for the test drive so we could also stop to see the Cowboy Sradium. She was professional, caring and supportive. She is awesome! More