BMW of Arlington

I haven't bought a new car in a long long time. Didn't know what to expect. I was referred to Moritz and purely shopping. I think John Alexander (sales person) sensed my "newness" at the buying process know what to expect. I was referred to Moritz and purely shopping. I think John Alexander (sales person) sensed my "newness" at the buying process and didn't push but simply asked questions and responded to mine. Meeting John and sitting down in from of his desk i quickly learned his is an award winning sales person for BMW and literally has run out of space on and around his desk to display his awards. I would be happy to refer all my family and friends to any of the Moritz dealership. Everyone we met was awesome, Joe Allen More

This is very unfair, limiting me on 5 out of 5 ratings. My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drov My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drove from Houston to Dallas to come to John. As soon as I entered Moritz BMW, I was greeted, made to feel welcome and totally shown that my business there was most valued. In other words, "treated like a Queen". He was on my side from the get go and made my experience of purchasing a new 550i the high point of my year. I recommend him to anyone that wants a BMW (either in DFW Metroplex, Houston or Oklahoma) and even have sent one friend who drove a cadillac to John. BTW, she bought a 530i. This gentleman is the epitome of the way a Sales Associate should be. I would never ever call John a car salesman as there are too many negative feeling around that job title and he exceeds that nomenclature beyond belief. He does a fantastic job and Moritz is indeed fortunate to have him on their staff. More

John and the financial departmenr at Moritz BMW of Arlington, TX did a wonderful job of finding me the car that I wanted. They were so kind and worked with me quickly to get the exact car that I wante Arlington, TX did a wonderful job of finding me the car that I wanted. They were so kind and worked with me quickly to get the exact car that I wanted. I would recomend this dealer and dealership to anyone and will continue to purchase BMW's in the future through John and Moritz BMW. More

Very easy to work with. Quick but thorough. All my questions were answered. Would definitely recommend and return for next car. I was a last minute buyer and the vehicle and financing were ready rig questions were answered. Would definitely recommend and return for next car. I was a last minute buyer and the vehicle and financing were ready right away. More

I was quite satisfied with James Cuevas at Moritz/BMW. He is a very courteous and professional and salesperson. His manner was genuine and very sincere. I felt he had my particular interests at heart. And th is a very courteous and professional and salesperson. His manner was genuine and very sincere. I felt he had my particular interests at heart. And that was demonstrated by his desire to locate and deliver a vehicle specifically to my specifications. I was also impressed with all the personnel that I had contact with at Mortiz, including Ron Hammon in Service. I believe that Moritz has employed individuals that take seriously the true meaning of customer service and satisfaction. I will certainly recommend Mortiz as my preferred dealership to all I have an occasion to discuss my experience with. More

Jordan was amazing to work with and made it very easy to finish the entire process. He took care of everything in a very friendly way. finish the entire process. He took care of everything in a very friendly way. More

I was in the market for a new car test driving Audi Lexus and Mercedes. After test driving the 550i my search was over. But It was our salesman Bryan Baker at moritz who made the difference. He found the ex and Mercedes. After test driving the 550i my search was over. But It was our salesman Bryan Baker at moritz who made the difference. He found the exact car out of state shipped at no charge, tinted the window and helped me make many other changes I wanted. He's gone out of his way to make sure I'm happy. If your looking for a BMW, contact this salesman. I'm having him find pre owned BMW for my wife. More

Samantha was very helpful and made picking the right car fun and easy. I never felt pressured or uncomfortable like I have in the past at other dealerships. fun and easy. I never felt pressured or uncomfortable like I have in the past at other dealerships. More

Worked with James Cuevas - he was incredible. Very friendly, personable, knowledgeable and patient to answer all of our questions. Would definitely recommend him and Moritz and have already! Very pl friendly, personable, knowledgeable and patient to answer all of our questions. Would definitely recommend him and Moritz and have already! Very pleased with the whole experience. More

Took my 2008 Mini in for a factory recall issue. Time spent at the dealership was minimal and service staff was courteous. Thank you Tony! spent at the dealership was minimal and service staff was courteous. Thank you Tony! More