BMW of Arlington

I usually leave car dealerships feeling like I have been taken advantage of in one way or another. This is not your typical car dealership. I recently custom ordered my MINI Coupe here and June took her tim taken advantage of in one way or another. This is not your typical car dealership. I recently custom ordered my MINI Coupe here and June took her time with me and made sure I got everything I wanted. She made sure I understood all of the packages and didn't pressure me one way or another. I felt comfortable with her. When extra explanation was needed or I couldn't decide, Brian McNulty jumped in. Negotiations were short and sweet--no games. When I picked up my MINI, it was like a grand day! She went through everything on the car and even helped me set up some of the stuff! With MINI, there are quite a few differences from the normal car, so that was pretty great! I got MINI Connected, so having her get me acquainted with that alone was helpful. Go MINI and Go Moritz! More

I was very pleased with how through and professional all the sales personnel was especially Le Juene Montgomery . The price they gave me on my Mini Copper was outstanding.I will be buying for this dealershi the sales personnel was especially Le Juene Montgomery . The price they gave me on my Mini Copper was outstanding.I will be buying for this dealership again and I would recommend too anybody to buy from this dealer. P S my wife likes my mini so will that I my have to buy another Mini. More

My experience with Moritz BMW was excellent. It was surprisingly a pleasant and expedient process from start to finish! Your staff made me feel welcome and my business wanted. Specifically, Jordan surprisingly a pleasant and expedient process from start to finish! Your staff made me feel welcome and my business wanted. Specifically, Jordan Couch's friendly demeanor, professionalism and knowledge of the vehicles made purchasing my first BMW an experience a pleasant one. Thank you for making me a 1st time BMW customer; I have a feeling it won't be my last ;) Respectfully, Jodie Keeter More

My experience with Moritz BMW MINI was much better than most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to most dealerships I had visited. James was very friendly when my friend and I first visited the dealership and happily maneuvered the car I wanted to test drive out of a difficult to get to spot. I never felt pressured to make a purchase and James seemed willing to work with me to meet my financial requirements. When I returned with my husband over a month later I didn't expect James to remember me but he did and he remembered exactly why my husband was unable to make it the first day which surprised me and me feel like I was more than just a "sale". I was very pleased with the customer service during my car buying experience. Thank you! More

Although this is not the closest BMW dealership to me, I continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. continue to do business with Moritz. Sales AND service is always top notch. They always make you comfortable. More

This dealership did not give me a full military discount. They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hur They were unprofessional telling me I got ripped off from a previous Mini Cooper dealer and would not give me a fair trade in value. We were in a hurry and they took three times longer than promised. They would not put the window tinting into the car price (so it would go into the loan). They did not call like they promised to go over the cars features. When we complained they did not fix any issues we had. Having bought a car from a previous dealer in Scottsdale, Arizona this dealer was horrible and I do not want to ever go back. More

John is an excellent sales person and he provides all details upfront. The whole experience is a pleasant one and we both want to thank John for facilitating this. Thanks John for your help with our BMW details upfront. The whole experience is a pleasant one and we both want to thank John for facilitating this. Thanks John for your help with our BMW purcase. More

To buy my first BMW, I went to Mortiz BMW to work with John Alexander based on a referral from a friend who has leased or bought multiple BMWs from John. When I went in, John was very low key (vs. high p John Alexander based on a referral from a friend who has leased or bought multiple BMWs from John. When I went in, John was very low key (vs. high pressure sales) and spent quite a lot of time with me on the different models I was interested in test driving. Once I decided on a model, I found John's initial price offer for the car within $30 of the lowest price I'd gotten using TrueCar.com (and I hadn't mentioned that to John first). This was a purchase not a lease, so I then worked with their finance guy. Since I'd already set up a loan with Bank of America, they suprised me (pleasantly) with the news that Moritz was a "Preferred" dealer with BofA, so they could lower the loan rate by 0.5%. Overall, I'd have to say that this is the best car buying experience I've ever had. I'm definitly working with John for my next purchase. More

When I told friends I wanted a Mini, they all said the same thing, "Go to Moritz!" I'm glad I listened because this dealership really is great! Right out of the gate, their prices beat every other place same thing, "Go to Moritz!" I'm glad I listened because this dealership really is great! Right out of the gate, their prices beat every other place I checked in town. Marco was super helpful, and the sales process was painless. I never felt pressured, even in the finance office. More

great! as always, in the past sales and services. Cannot be any more descriptive than the detailed review done. Please accept this addition.This is it! be any more descriptive than the detailed review done. Please accept this addition.This is it! More