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BMW of Arlington

Arlington, TX

4.4
1,151 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,151 reviews

July 11, 2011

I purchased a used '06 530i BMW from Doug, who is a great salesman prmoising that "This is a great car"!. He is very kind and tends to use lots of euphemisms. Within one week a warning message came up on th More

by carlissakelly
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Mayberry, Marcus Gibbons, Jon Underwood
July 02, 2011

I have been a customer of Mortiz BMW since 1998. I have always had excellent service And have been treated very well. I would recommend this dealership anytime. More

by reneea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Muniz, Eric Muniz
June 02, 2011

This is my 1st Mini. It won't be my last. This was also my 1st car to purchase on my own. Needless to say, I had extreme anxiety! Ben Arata put me in touch with Samantha Miller. Samantha Miller was WONDE More

by lonestarmini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Miller , Samantha Miller
May 27, 2011

This is my first experience with BMW and the service department is HORRIBLE. They are unfriendly, and make promises they don't keep. They had my car for nearly a month and I was called about its progres More

by Wiggles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Fincher, Lisa
May 10, 2011

I could not be more disappointed with this dealer. I bought a CPO from them in April 2011 and while I love the car, their customer service is absolutely terrible. After buying the car, I have had a few More

by RLM2011
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
About five different guys
May 06, 2011

I had a horrible experience with Mini of Dallas the weekend before we drove over to Mortiz MINI in Arlington,and was pleasantly surprised. Brian McNultry was low pressure, straightforward and accomodat More

by chris schriner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McNultry, Brian McNulty
April 19, 2011

The team at Mortiz is simply amazing. They "get it." They're professional. They are not blowing smoke or trying to upsell. They know their product inside and out. The only thing that I'd change is More

by steve.b
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Tony Segreti
April 19, 2011

I've had all my service performed through Moritz. My service adviser has always been a great help and is the reason I take my car there. Any time I've had any issues with service, he's been accommodati More

by miniBlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
April 18, 2011

Work performed on my Mini was done instantly, with professionalism and a sense of care for my problems. My service agent was very "tuned" in to making my experience very satisfactory. During the short More

by rdmitc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service agent, Brian Damian
April 18, 2011

Tamika was great to work with. No pressure, no annoying 200 follow up phone calls to get us to buy. She let us buy on our own time frame. Very knowledgeable about car and how it works. Everyone from fin More

by Metroblueline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Dye
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