BMW of Arlington

Brian mcnulty was wonderful. He had all the answers to my questions, provided several models to test drive, made the process of nailing down final price pretty painless, ( all i remember is that it didnt go questions, provided several models to test drive, made the process of nailing down final price pretty painless, ( all i remember is that it didnt go back and forth too much or take too long) and helped me sync my phone and get the Sirrius radio going after the deal was done. This is our first BMW product, specifically MiniCooper, and we are impressed by the quality of features and workmanship on the car, as well as the quality of people working for Moritz. I can't stop telling people about how nice our experience was and how great this car is! From the looking stage through the final sale, I never had to wait around, and I had the definite feeling the customer came first. They stayed open late to accommodate our questions, and walk me through the car's features. I will keep buying cars there. The whole thing was great. More

Staff was friendly and helpful, providing a high level of customer service. Sandra and other staff were willing to assist me when James was home sick. Sandra remembered my name which was a nice touch. And t customer service. Sandra and other staff were willing to assist me when James was home sick. Sandra remembered my name which was a nice touch. And the service manager was wonderful and polite when meeting a small need. More

Brian McNulty was very nice and helpful. This is my second purchase from him and I have been very satisfied. I will definitely come back if i want to repurchased and recomment to family member or frien second purchase from him and I have been very satisfied. I will definitely come back if i want to repurchased and recomment to family member or friend. More

Purchasing a new car can be a very stressful experience, however I was pleasantly surprised at how stress free my car buying expereince was at Moritz. Mike Moore was so helpful and knowledgeable I was insta however I was pleasantly surprised at how stress free my car buying expereince was at Moritz. Mike Moore was so helpful and knowledgeable I was instantly at ease with the process. If you are looking for great customer service, go to Moritz and ask for Mike! More

Victor made our experience stress free and enjoyable. He was knowledgable and friendly through the entire process. While we were waiting for the finance manager, he made sure we were comfortable and kept us was knowledgable and friendly through the entire process. While we were waiting for the finance manager, he made sure we were comfortable and kept us updated on our wait time. It was the easiest car buying experience I have ever had. There is no question I would recommend him to friends and family. More

I appreciate the excellent customer service I received from James during the sale and in the finance process. The service and overall experience was one that surpassed my expectations. All of my questions from James during the sale and in the finance process. The service and overall experience was one that surpassed my expectations. All of my questions were answered in a friendly and timely manner. James Cuevas is a very approachable man who takes great pride in his work. He was always available, whether it was via phone or in person, and made sure I was completely satisfied with all aspects of my purchase. I felt that he went above and beyond when it came to helping me with any dilemmas I had. On the day that I purchased the car he patiently explained how every feature of the BMW worked & then programmed our cell phones to work over the vehicles bluetooth feature. I would highly recommend James Cuevas to anyone who is wanting to purchase a BMW! More

This was my second purchase from this dealership.The service and support that I received was excellent.Brian McNulty my salesperson was very knowledgeable and helpful,he went out of his way to make sure service and support that I received was excellent.Brian McNulty my salesperson was very knowledgeable and helpful,he went out of his way to make sure that I was well taken care of. They have again set the bar very high.This dealership has again shown me what a great car buying experience can be. I will definitely consider using them again in the future. More

This is my second car from this dealer and each time the service and experience has been fantastic. Marco is great and the dealership has bent over backwards to get me into the car I want (ordered even tho service and experience has been fantastic. Marco is great and the dealership has bent over backwards to get me into the car I want (ordered even though I normally buy spec). More

I gave the highest rating in all categories for the following reasons: I have now purchased my 4th vehicle from this dealership since 2006 this evening (04/19/12). I purchased a Mini Cooper S in 20 following reasons: I have now purchased my 4th vehicle from this dealership since 2006 this evening (04/19/12). I purchased a Mini Cooper S in 2006, a BMW 328I in 2008 (purchased from Dextral Harris - he was incredibly competent and helpful during the purchase of my BMW), a Cadillac SRX in 2011 (purchased from Gary Pulliam - incredibly helpful and made sure i was satisfied with my new vehicle) and this evening a new Mini Cooper S. I must say that I have never met a more caring, competent bunch of people in any other dealership. Your team of sales and service personnel exemplify the word service, before, during and after the sale! These guys are amazing... Gary Pulliam has gone above and beyond to help place me in whatever vehicle I want, (and considering I tend to change my mind quite often, that is no easy task). He is always willing to take my phone calls to explain and address any questions/concerns that I may have regarding my new car. I also had the pleasure of dealing with and getting to know Samantha Miller in Mini and was very impressed with her caring attitude as well and knowledge of the vehicle I was purchasing... She was extremely pleasant, competent and concerned with my being pleased with the vehicle I purchased. The dealership is very fortunate to have these people on their staff! As far as I am concerned, I will never have to visit another dealership! Thank you both Gary and Samantha for all of your help in finding and placing me in my new Mini! Sincerely, Karen Rejcek More

I bought my first new car after ten years. Being a single female I had reservations about going to a dealership. But MINI lives up to its reputation. I built and ordered a car and it was a lot of fun single female I had reservations about going to a dealership. But MINI lives up to its reputation. I built and ordered a car and it was a lot of fun with a no stress buying experience. When my car showed up Samantha was very helpful, devoted her time and attention to me, and followed up with me that weekend. Samantha is full of energy and you can tell she loves her job and company. I have already recommended Moritz and Samantha to my friends and coworkers. More