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BMW of Arlington
Arlington, TX
1,371 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR!
Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins.
We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth.
DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,371 reviews
March 06, 2012
This is very unfair, limiting me on 5 out of 5 ratings. My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drov My experience with John Alexander was 20 out of 5 on all questions. This gentleman is the absolute best Sales Associate in the entire world. I drove from Houston to Dallas to come to John. As soon as I entered Moritz BMW, I was greeted, made to feel welcome and totally shown that my business there was most valued. In other words, "treated like a Queen". He was on my side from the get go and made my experience of purchasing a new 550i the high point of my year. I recommend him to anyone that wants a BMW (either in DFW Metroplex, Houston or Oklahoma) and even have sent one friend who drove a cadillac to John. BTW, she bought a 530i. This gentleman is the epitome of the way a Sales Associate should be. I would never ever call John a car salesman as there are too many negative feeling around that job title and he exceeds that nomenclature beyond belief. He does a fantastic job and Moritz is indeed fortunate to have him on their staff. More
by anne_fisher
Employees Worked With
John and Finance, John Alexander
March 05, 2012
I was quite satisfied with James Cuevas at Moritz/BMW. He is a very courteous and professional and salesperson. His manner was genuine and very sincere. I felt he had my particular interests at heart. And th is a very courteous and professional and salesperson. His manner was genuine and very sincere. I felt he had my particular interests at heart. And that was demonstrated by his desire to locate and deliver a vehicle specifically to my specifications. I was also impressed with all the personnel that I had contact with at Mortiz, including Ron Hammon in Service. I believe that Moritz has employed individuals that take seriously the true meaning of customer service and satisfaction. I will certainly recommend Mortiz as my preferred dealership to all I have an occasion to discuss my experience with. More
by floyds
Employees Worked With
James Cuevas and Ronnie Hammon
March 03, 2012
I was in the market for a new car test driving Audi Lexus and Mercedes. After test driving the 550i my search was over. But It was our salesman Bryan Baker at moritz who made the difference. He found the ex and Mercedes. After test driving the 550i my search was over. But It was our salesman Bryan Baker at moritz who made the difference. He found the exact car out of state shipped at no charge, tinted the window and helped me make many other changes I wanted. He's gone out of his way to make sure I'm happy. If your looking for a BMW, contact this salesman. I'm having him find pre owned BMW for my wife. More
by Wkstark
Employees Worked With
Bryan baker, Bryan Baker
March 02, 2012
Worked with James Cuevas - he was incredible. Very friendly, personable, knowledgeable and patient to answer all of our questions. Would definitely recommend him and Moritz and have already! Very pl friendly, personable, knowledgeable and patient to answer all of our questions. Would definitely recommend him and Moritz and have already! Very pleased with the whole experience. More
by abbotttexas
Employees Worked With
James Cuevas
March 02, 2012
Samantha was very helpful and made picking the right car fun and easy. I never felt pressured or uncomfortable like I have in the past at other dealerships. fun and easy. I never felt pressured or uncomfortable like I have in the past at other dealerships. More
by yeldi13
Employees Worked With
Samantha Miller, Robb Leyda, Samantha Miller
March 01, 2012
Took my 2008 Mini in for a factory recall issue. Time spent at the dealership was minimal and service staff was courteous. Thank you Tony! spent at the dealership was minimal and service staff was courteous. Thank you Tony! More
by notso46
Employees Worked With
Tony Segreti, Tony Segreti
February 28, 2012
Enjoyed dealing with Marco Lopez at Moritz Mini for my new Countryman. Great cars, great dealership. Friendly and attentive, and competitive on price. Ken in finance, also very efficient. I was in and new Countryman. Great cars, great dealership. Friendly and attentive, and competitive on price. Ken in finance, also very efficient. I was in and out in record time, and no high-pressure selling. I have purchased from Moritz twice previously, all experiences good. More
by Mark Blenden
Employees Worked With
Marco Lopez, Marco Lopez
February 28, 2012
I would like to add my voice to the list of complementary reviews regarding Mr. Joe Blakely, BMW Service Advisor. Mr. Blakley is absolutely the best professional in the business. My praising of Mr. Blakely reviews regarding Mr. Joe Blakely, BMW Service Advisor. Mr. Blakley is absolutely the best professional in the business. My praising of Mr. Blakely professionalism and highest quality customer service does not end here. Over years of my dealing with the Moritz of North Arlington, I have written to the BMW Welt, München in an appreciation of Mr. Joe Blakely preferable treatment of each customer. I’ll be ready for my next car and definitely it will be another BMW because of Mr. Joe Blakely, BMW Service Advisor superb customer service at the Moritz of North Arlington. Leila More
by LeilaAI
Employees Worked With
Joe Blakely, Joe Blakely
