BMW of Arlington

I always receive great service and the service team is always pleasant. I recommend this dealership. always pleasant. I recommend this dealership. More

I purchased a car from this dealership and live out of state. Nothing but problem after problem. Hany was the only dedicated person that I dealt with here. Though they say they make many out of state sale state. Nothing but problem after problem. Hany was the only dedicated person that I dealt with here. Though they say they make many out of state sales, I doubt it. If that were the case I would not have waited 2 months for my plates and title. More

Mohammad was really helpful. I went for the break pad replacement but ending with some additional services. Mohammad arranged shuttles for my ride, also took care of the car prob I went for the break pad replacement but ending with some additional services. Mohammad arranged shuttles for my ride, also took care of the car problems. More

This is the only BMW dealership I go too! The staff is very knowledgeable and understanding! Mohammad was new to me and he took very good care of me. I will be returning. The staff is very knowledgeable and understanding! Mohammad was new to me and he took very good care of me. I will be returning. More

Everything was just great and I was kept informed about all that was being done with my car then was told what else was going to be needed all that was being done with my car then was told what else was going to be needed More

Riley could have done better keeping me informed. When I attempted to call the dealership I was placed on hold extended periods of time. I was disconnected three times. I asked to speak to a manag When I attempted to call the dealership I was placed on hold extended periods of time. I was disconnected three times. I asked to speak to a manager told he was in a meeting but no offer of return call. Derrick was very helpful even though he was tire guy checked me out so I didn’t have to wait. I was promised a loaner if my car was there longer than estimated time but even though car kept longer was told no loaner available More

What makes BMW of Arlington stand out the most is their customer service from the service department. My experience with Reesh has always been of the utmost customer satisfaction. Thank you for going beyon customer service from the service department. My experience with Reesh has always been of the utmost customer satisfaction. Thank you for going beyond the call to take care of me as well as my vehicle. More

I had an appointment to get an oil change it was on a Saturday but time went by fast. Saturday but time went by fast. More

I’ve had Savonn as my service advisor for a while now and she’s always great! Been going to this BMW dealership for over 12 years! Highly recommend! she’s always great! Been going to this BMW dealership for over 12 years! Highly recommend! More

They were asked let down the back middle headrest that was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went t was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went they they stuck the broken part back on the headrest and left it. More