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BMW of Arlington

Arlington, TX

4.5
1,170 Reviews

1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,170 reviews

January 12, 2025

Service advisor knowledgeable and updated on status of vehicle. Very professional and prompt with regards to concerns More

by Decardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Jan 14, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

Reesh was very good and very helpful. He offered us a ride but we decided to walk to a restaurant More

by mikesveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail
Jan 11, 2025 -

BMW of Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Arlington! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Amazing service and amazing people. They knew what I wanted and took care of me More

by That one buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hany, Nasser
Jan 05, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

The original sales person handed me off upon arrival. Unsure if he didn’t think I was actively looking to purchase. The other sales person was nice. New to the brand. Overall upon initial arrival, the st More

by typos.11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Didn’t work with anyone listed.
Jan 07, 2025 -

BMW of Arlington responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Mo Saleh General Manager msaleh@bmwofarlington.com

January 03, 2025

Go above and beyond to satisfy their customers. Kept me in the loop the entire time. Highly recommend. More

by TK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Peralta
Jan 03, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

The service representative was very pleasant and understanding of my vehicle needs. He quickly got me checked in and my vehicle on to the service department for service. Thanks. More

by darren.williams9943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reesh Ismail, Marcus Gibbons
Jan 03, 2025 -

BMW of Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

The dealership was a good experience. Everyone was nice and had great customer service. I would recommend getting your service needs done here. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Jan 01, 2025 -

BMW of Arlington responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

December 30, 2024

My experience was great. Customer service was top-notch, including transportation to and from home via Uber. More

by Blueberry 640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Jan 01, 2025 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Arlington!

December 28, 2024

The service was excellent, especially considering it was right after a holiday and during a period of inclement weather. More

by Marcy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed A.
Dec 30, 2024 -

BMW of Arlington responded

Hello Marcy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

The entire Team is very friendly and attentive. My service advisor Reesh kept me informed and responded quickly. Always satisfied with the Service at BMW of Arlington More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Arapis, Reesh Ismail
Dec 29, 2024 -

BMW of Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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