BMW of Arlington

I had an oil change and battery replacement done, it took a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say t a total of 4.5 hours. Originally told 3 hours and on top of that Sovann, my advisor added a miscellaneous fee to my total and then proceeded to say that she gave me discount. How did you give me discount when you added a miscellaneous fee to my total? Also when I was walking back up to her desk to talk about it, she was calling another customer names. This place is a joke. I’ll stick to my original BMW location, at least that don’t lie and add miscellaneous fees to service and say they have a discount. And I don’t know if they even changed my oil, the check engine light is still on and this message still shows as I was driving off. More

Great Service. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. Pleasant people. Upfront discussion on the services required- immediate and what can wait. Upfront pricing. More

The dealership is great with customer service. It’s very clean and professional. The staff is well averse in their respective positions. It’s very clean and professional. The staff is well averse in their respective positions. More

I couldn't ask for a better salesperson than Bernie! He was outstanding!!! Even though I live in San Antonio, Bernie is the first person I will be calling to help with my next car acquisition. He was outstanding!!! Even though I live in San Antonio, Bernie is the first person I will be calling to help with my next car acquisition. More

The tire service was prompt. I've used this dealership for service for over 8 years and the amenities are now limited. They still have coffee and wi-fi and vending machines. I've used this dealership for service for over 8 years and the amenities are now limited. They still have coffee and wi-fi and vending machines. More

Great service and very convenient. Service rep was coming and courteous and made my visit enjoyable. Service rep was coming and courteous and made my visit enjoyable. More

Sean was a phenomenal professional, paying attention to the details of our situation and providing high level expertise. the details of our situation and providing high level expertise. More

The valet is awesome very courteous and knowledgeable. And Cole at the loaner car desk rocks as well. And Cole at the loaner car desk rocks as well. More

Excellent experience! No pressure sales and purchase couldn't have been easier. Loved working with Vinny and also loved the tutorial of the car after purchase. We left the No pressure sales and purchase couldn't have been easier. Loved working with Vinny and also loved the tutorial of the car after purchase. We left the lot feeling like we already knew the car. More