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BMW of Arlington

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.5
1,371 Reviews
WE ARE VERY PROUD TO BE AWARDED THE 2013 MINI DEALER OF THE YEAR! Since 1973, the Moritz name has been a respected member of the Metroplex's competitive automotive industry. Cadillac was the inaugural brand for this second-generation, family owned dealership headed by John David Moritz. BMW was added to the product line in 1989 and has since acquired a spacious, 15,000 square-foot showroom at 2001 North Collins. We expanded once more in 2002 to welcome MINI Cooper, a BMW owned brand, into the fleet of luxury and performance vehicles heralded under the Moritz crest. "We were the only dealer selected in Tarrant Country to be awarded the MINI Franchise," said Tom Hauswirth, General Manager. Furthermore, Moritz of North Arlington is conveniently located at the heart of the metroplex, midway between two of the most active economic centers in Texas; Dallas and Fort Worth. DFW International Airport is a brief ten minute drive, providing easy access to Moritz for customers across Texas and the U.S. Our reputation is forged daily by the satisfaction and loyalty of our customers One of the elements that make our family atmosphere so appealing and rewarding are the outstanding sales and service staff.
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,371 reviews

June 08, 2024

Sovann is great! She was very helpful and pleasant to work with. She kept me posted on my car status the entire time. More

by Coty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
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Jun 10, 2024 -

BMW of Arlington responded

Hi Coty, we're happy you found our staff to be so supportive during your experience here at BMW of Arlington. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Very helpful and professional they kept me in the loop while my vehicle was being serviced More

by Grantshelliesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Jun 09, 2024 -

BMW of Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

The group is professional and service oriented. They all have great sense of humor too! More

by dweir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 07, 2024 -

BMW of Arlington responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2024

Outstanding workmanship and superb customer service! They all find the time to for me in even on very short notice. Mr Myron Mott is the best service advisor that I’ve ever encountered in my BMW owner More

by Jbmccall0469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Mott
Report | Print
Jun 03, 2024 -

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024

Great service from the moment I pulled in and left. I was greeted by the service persons and he walked me through the process and ensured all was taken care of. More

by pete.larose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
May 28, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 21, 2024

Service department was kind and curious. Provided good information and feedback. Honest about the process. More

by SKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Marcus Gibbons
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May 22, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

I received an excellent offer for oil change and an air filter. After which my car was washed and cleaned very nicely. My son was very pleased with the results More

by angelclerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
May 22, 2024 -

BMW of Arlington responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 15, 2024

I was very satisfied with the service at BMW of Arlington. Christian Carr - service advisor took very good care of me and my vehicle More

by NOELDE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carr
Report | Print
May 17, 2024 -

BMW of Arlington responded

We're delighted to learn about your positive experience and the great assistance provided by Christian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

I have been taking my 528I to this exact BMW dealership service dept. for many years and have spent thousands of dollars with them . Unfortunately yesterday I was hit with a snag regarding the noise I have More

by Geo B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian and Vun
Report | Print
May 29, 2024 -

BMW of Arlington responded

Thank you for bringing this to my attention. I apologize for this negative service visit experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at cnguyen@bmwofarlington.com. I look forward to speaking with you. Chuong Nguyen, Service Director

May 10, 2024

Bad service I have 2 bmw I will never come back to this dealer again. More

by ashgo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Gibbons
Report | Print
May 14, 2024 -

BMW of Arlington responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 31, 2024 -

BMW of Arlington responded

Thank you for bringing this to my attention. I apologize for the poor service you received. I would like an opportunity to address your concerns and earn your business back. Please contact me. I look forward to speaking with you. Chuong Nguyen Fixed Operations Director cnguyen@bmwofarlington.com

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