BMW of Arlington

Swindlers This service department is not to be trusted. I took my car in for an inspection sticker, they informed me that my warranty had ended 2 weeks prior. W This service department is not to be trusted. I took my car in for an inspection sticker, they informed me that my warranty had ended 2 weeks prior. When I left with my inspection sticker, w days later my check engine light came on. Because of the code the fix would cost 1,100. When I picked my car up, the check engine light came on again. They said it was a different code and that was $800. Picked up the car and a week later the check engine light came on again. 1,400. From October til December my car has been in the shop 4 times. And each time my car was held for 1-2 weeks. Each time they said it was a different code, but before my warranty I only had to take my car in for oil, inspection and tires. DO NOT TAKE YOUR CAR TO THESE PEOPLE! DO NOT TRUST THEM! Even the manger was not helpful. More

Great service! I had a great experience at BMW/Mini of Arlington. Cody Cox was fantastic and easy to work with. I would definitely recommend BMW of Arlingnton! I had a great experience at BMW/Mini of Arlington. Cody Cox was fantastic and easy to work with. I would definitely recommend BMW of Arlingnton! More

Mini testdrive Curious about the Mini. I scheduled a test drive. I was met by Pedro, who was courteous and answered my questions to my satisfaction. It was a good ex Curious about the Mini. I scheduled a test drive. I was met by Pedro, who was courteous and answered my questions to my satisfaction. It was a good experience. More

Cat knows minis I spoke with Cat one day after work when I was getting my MINI looked at in service. We started talking about the cars and she showed me things on my I spoke with Cat one day after work when I was getting my MINI looked at in service. We started talking about the cars and she showed me things on my car I’ve had for three years and never knew about! Even my previous salesman didn’t show me these things. I didn’t know the HD radio was off, I didn’t know about the lane change blinker.. or this really cool secret dash compartment. I’m speechless. I’m so glad I met this girl, and she sales the MINIs! More

Service Department doesn't stand by it's work! I recommend you stay away from this dealership. They have a F better business bureau rating, and my experience with them is consistent with that ratin I recommend you stay away from this dealership. They have a F better business bureau rating, and my experience with them is consistent with that rating! Their service department while doing a warranty repair cross-threaded and ruined a $1,600 catalytic converter while inserting the oxygen sensor. My BMW Denver dealership's service department spent two weeks trying to get a response from them about their mistake and finally I had to track down the general manager to get any movement on the issue...only to have this Arlington dealership refused to take any responsibility for it, stating they have no responsibility since the car changed ownership since the botched repair was performed. I believe a repair shop should stand behind its work, especially when they make an egregious error in their workmanship! This is not becoming of a BMW dealership in my opinion!!! More

Great experience ! In search of my first new MINI, it can be scary. But Catherine changed all that. Being very knowledgeable with MINI, she makes the buying experience s In search of my first new MINI, it can be scary. But Catherine changed all that. Being very knowledgeable with MINI, she makes the buying experience smooth. I get to keep my current MINI. It's just a great feeling. Thank you! More

Great Service This was my first visit to BMW OF Arlington,for scheduled service on my 2015 X5 Diesel. I left with a big grin on my face. Service consultant Joshua This was my first visit to BMW OF Arlington,for scheduled service on my 2015 X5 Diesel. I left with a big grin on my face. Service consultant Joshua Boller, explained,in detail,the BMW service plan on my Vehicle. I was impressed with the professionalism and honesty exhibited by Mr Boller. In my opinion,he is an asset to this business. I waited about an hour for the service to be completed. While waiting, you're surrounded by friendly people who work hard at treating you special. Makes you want to came back for more. That's exactly what I intend to do. If you own a BMW, I highly recommend this dealer for service. Glenn Chism More

Spectacular experience! This lease purchase could have not gone any better! Of course we have all had this experience...going just to look and end up driving off in a new ca This lease purchase could have not gone any better! Of course we have all had this experience...going just to look and end up driving off in a new car! I was at the dealership approximately 3 hours from start to finish. Nice place. More

My experience with MINI of Arlington was FLAWLESS! Cat at MINI of Aington was the consummate professional when buying my MINI Cooper S Countryman ALL4. As a first time MINI buyer, her passion for the Cat at MINI of Aington was the consummate professional when buying my MINI Cooper S Countryman ALL4. As a first time MINI buyer, her passion for the car line was exciting. The test drive was a blast, and I had more fun buying a car from her than I have at other dealerships. I was in and out in less than 4 hours which was another plus. I highly recommend Cat (and Denise in Financing) at MINI Cooper of Arlington to anyone looking for a fun car buying experience. They know their stuff! More

Cody Cox Cody made doing a deal from out of town easy I also met the general Mgr Michael who was very helpful. Cody assisted with transport as well. Vehicle Cody made doing a deal from out of town easy I also met the general Mgr Michael who was very helpful. Cody assisted with transport as well. Vehicle was as described. More