BMW of Arlington

On line purchase I bought a used car on-line at BMW of Arlington. I worked with salesman Scott Wallace and he was a pleasure to work with. He answered all of my questi I bought a used car on-line at BMW of Arlington. I worked with salesman Scott Wallace and he was a pleasure to work with. He answered all of my questions and was very attentive to my concerns. If he didn't know the answer to one of my questions he would always find the answer and call me back. When I received the car it was delivered on time and in immaculate condition. I would definitely recommend BMW of Arlington and also Scott Wallace. More

Long trip worthwhile. Benjamin Song my salesman went way beyond to get my deal done even after numerous changes on our part he kept after management for us. Benjamin Song my salesman went way beyond to get my deal done even after numerous changes on our part he kept after management for us. More

Professional Outstanding service provided by Thomas Bell in the selection of my 2016 535i. Thomas provided me with several sales options and after making my sele Outstanding service provided by Thomas Bell in the selection of my 2016 535i. Thomas provided me with several sales options and after making my selection and completing paper work. He was patient with my change of heart. Just before closing the deal I decided on another vehicle. He patiently shifted gears and placed me in my preferred vehicle without complaint. All without forced sales pressure and pushy alternatives. More

Easy, fast and professional. I've bought cars from Bonnie at BMW of Arlington the last few years. She's always responsive and knowledgeable. Also she's honest and sensitive to my I've bought cars from Bonnie at BMW of Arlington the last few years. She's always responsive and knowledgeable. Also she's honest and sensitive to my time. Overall, she's the best car salesperson I've dealt with. More

Great experience buying Benjamin Song went the extra mile in every aspect. It was definitely a 5 star experience. He gave a fair price and he even came to pick me up to my wo Benjamin Song went the extra mile in every aspect. It was definitely a 5 star experience. He gave a fair price and he even came to pick me up to my work More

Great service I always bring my 328i to get fix here, the service is outstanding with Antares Guy, he makes sure I leave understanding what repairs has been done to I always bring my 328i to get fix here, the service is outstanding with Antares Guy, he makes sure I leave understanding what repairs has been done to my car, and always accommodate me with the nearest appointment possible... definitely I recommend it. More

Horrible customer service experience I went to bmw/minnie of Arlington to buy some parts, i ran across an issue while getting a car wash, and damage was done to my vehicle..i spoke with s I went to bmw/minnie of Arlington to buy some parts, i ran across an issue while getting a car wash, and damage was done to my vehicle..i spoke with several people, and everyone was deferring. .i ended up speaking with Antares Guy in the service department. After going over everything all he did was told me what he wasnt gonna assist me with, questioning my integrity as a consumer, and he was rude..i couldnt believe the experience, especially after he told me , that he was a manager in service.. I left feeling very disrespected as a bmw customer...I cant believe this is the customer experience that this dealership has to offer......I tried to paraphrase. .if you more info..my email is theo.nash22@gmail.com More

Simpleverything cosmetic work It took three weeks to replace a decal which was under warranty. No loaner car was provided miscommunication between the service tech and the servic It took three weeks to replace a decal which was under warranty. No loaner car was provided miscommunication between the service tech and the service center. Awful More

Beautiful Car and Awesome Salesman (Thomas Hayden) Arrived at BMW of Arlington at 6:10 tonight and was greeted by Mr. Thomas Hayden in used cars. Thomas showed us several convertibles before I settled Arrived at BMW of Arlington at 6:10 tonight and was greeted by Mr. Thomas Hayden in used cars. Thomas showed us several convertibles before I settled on my beautiful white 335i. Even though we arrived after the dealership had "officially" closed, Thomas never made us feel rushed. If you are ever in the market for a BMW, go see Thomas Hayden at BMW of Arlington. He will work hard for you !! Thanks Thomas More

awesome!! Gerald was awesome in helping my friend buy a used car. Being a college student from out of state was hard, but everyone at the dealership was extreme Gerald was awesome in helping my friend buy a used car. Being a college student from out of state was hard, but everyone at the dealership was extremely accommodating and helpful and made sure that we had the best experience possible More