BMW of Arlington

Buyer's experience I enjoyed the time with the dealership it was a great total buyer's experience. All of the staff were always pleasant and helpful. Thanks again Benj I enjoyed the time with the dealership it was a great total buyer's experience. All of the staff were always pleasant and helpful. Thanks again Benjamin! More

Best experience I have ever experienced Benjamin Song has gone far beyond the role of a salesman to help me. I'm a first time car buyer and he walked me through every single step and explain Benjamin Song has gone far beyond the role of a salesman to help me. I'm a first time car buyer and he walked me through every single step and explained every single detail (no matter how many times we had to go over some items again). But he didn't not stop or even rest till he found be the best car for me and what will not only be helpful in my daily commute but will help me in life if I ever had to do another purchase in any point in life. I highly recommend working with Benjamin he'll work tirelessly for you and your family no matter how hard or how far he has to go. More

Excellent Customer Service My salesman Benjamin Song was great. Very professional and extremely helpful. He made the car buying experience seamless. I highly reccomend this deal My salesman Benjamin Song was great. Very professional and extremely helpful. He made the car buying experience seamless. I highly reccomend this dealership. Nice dealership. More

Rep worked hard to find me a car Benjamin Song, the sales rep who put me into the car I bought, worked for several months to find a car for me. He knew I wanted a miracle, but instead Benjamin Song, the sales rep who put me into the car I bought, worked for several months to find a car for me. He knew I wanted a miracle, but instead of laughing it off, he worked to make a match. Great guy, glad he was there. More

Disappointing Experience I was looking to buy a used black 2016 535. Dealership had two on its website and I had an email exchange about the cars on a Thursday afternoon and I was looking to buy a used black 2016 535. Dealership had two on its website and I had an email exchange about the cars on a Thursday afternoon and said I would be out Friday for a test drive. Show up on Friday and they are completely clueless about where the cars are (they say maybe there are in service?), then they tell me that they had sold both to other dealerships. Thanks for the heads up before I made the drive. Then the salesman says, why don't you drive a white one since you are here so you will know if you like the drive. I say "okay." My wife and I ask to drive the car alone and was told that this was not allowed. What???? I have test driven many cars alone as long as I have left a license. In fact, after we left we went to another dealership and when I asked to test drive the car with just my wife, the response was, "of course, no problem." So we all pile in and go for a test drive. I ask why is this car several thousand dollars more than the ones I had come out to see. Salesman says he has no idea but will check when we get back. We get back and he tells me, "oh, that was in the "M line." In other words, the test drive was a waste becuase I was not looking at the "M line." Compete waste of two hours. More

Great Experience Buying 750i Sales people Ben and Scott were very helpful. Since Scott was busy with another client, Ben, went out of his way to help me through the process. Did Sales people Ben and Scott were very helpful. Since Scott was busy with another client, Ben, went out of his way to help me through the process. Did not have to negotiate much, they worked the numbers I presented. Got me through the financing with much hassle. Drove away the car feeling great. More

very pleased and wish Bailey and Tony were in plano My husband and I drove from Frisco to Arlington to see what minis they had available. We made it there right before closing and the manager and the sa My husband and I drove from Frisco to Arlington to see what minis they had available. We made it there right before closing and the manager and the sales associate, Bailey took their time showing me every car I wanted to see and answering any questions I had. Bailey even offered to take me for a ride after an hour pass their closing time. I was stressed because I felt really bad keeping them open so late on a weeekend but they were so nice and patient with me and all my questions. We drove 50 min from Frisco. Bailey was super nice and genualy caring. She didn't come across as just a sales person. She even contacted me to make sure everything was going well with my new car the following business day. I was concerned about getting my car washes and stuff done in Arlington since I live in Frisco but she said Tony might would be able to help me out with contacts at the plano location. Too many miles would be added on to my new Mini having to drive it to Arlington every time. I enjoyed working with Tony and Bailey and wish they were at the plano dealership. They were very nice and have continued to be even after they sold me the car unlike most people in sales. More

This BMW dealership is amazing. This BMW dealer is amazing. They made me feel comfortable during talking in front of desk and they gave me huge discount on my z4. Love the car and This BMW dealer is amazing. They made me feel comfortable during talking in front of desk and they gave me huge discount on my z4. Love the car and great! I definately recommand this Arlington BMW dealership ! You guys should stop by for your next ultimate driving machine! Especially Ben song was great guy and i answered so fast for my questions. And explained me about the deal and everything. I would buy car again with this guy for later. Again im highly recommand this guy Ben Song ! More

Experience buying a Bmw Very satisfied with my purchase. Mr Benjamin was extremely helpful and went out of his way to ensure that this purchase went as smooth as possible. Very satisfied with my purchase. Mr Benjamin was extremely helpful and went out of his way to ensure that this purchase went as smooth as possible. I would very much recommend BMW of Arlington if you are going to buy a BMW. More